Effective Date: January 1, 2025
Look, privacy policies are usually a wall of legal text nobody reads. We've tried to write ours differently. Here's what we actually collect, why we need it, and what we do with it - in plain terms.
Your account basics. Name, email, phone number, job title - the usual stuff when you sign up. Your password is encrypted the moment you create it. We genuinely can't see it.
Your resume content. Everything you type into the resume builder gets saved - work history, education, skills, certifications, all of it. We also keep your template choices and older versions of your resume. Losing an hour of editing work is frustrating. We've tried to make sure that doesn't happen.
Assessment and interview data. When you take a skill test or do a mock interview, we record your responses and scores. Time taken too. If the session had audio or video - that gets stored as well, where applicable.
Job application info. Applied for something through SkillMX? We track that history and your job preferences. It helps us show you better matches over time, not random listings.
Newsletter stuff. If you subscribe, we save your email and note what content you actually open or click. That's how we avoid sending you things you don't care about.
The technical background data. Your IP address, browser type, device, which pages you visited, how long you stayed. Pretty much every platform collects this. We use it to fix things that are broken and understand what's working.
From third-party sources. Sometimes analytics or advertising partners send us data - especially if you've connected a social account. Nothing unusual, but worth mentioning.
From our AI tools. When you use the resume optimizer or AI suggestions, your inputs feed into those recommendations. Over time, it also helps us make the AI smarter.
Mostly - run the platform. But specifically:
We use it to manage your account, save your resumes, power the AI features, run assessments, and match you with jobs. We also send you updates and newsletters (only if you've opted in, and always with an unsubscribe link that actually works).
On the backend, usage data helps us figure out what's confusing or broken. Security-wise, it helps us catch fraud. And yes, we comply with legal obligations too - that's non-negotiable.
We don't sell your data. That's a hard line for us.
Your account data sticks around as long as your account is active. Delete your account and we'll clear everything within 30 days - except what we're legally required to keep.
Resume data? Yours to manage. Delete individual resumes anytime from your account settings.
Assessment results we keep so you can track your own progress. Don't want them? Email us and we'll remove them.
Usage analytics get stored in aggregate for up to 2 years. Legal and compliance data might stay longer depending on what the law requires.
You can ask us what data we have on you. You can correct it, delete it, or export it. You can opt out of marketing emails. You can control who sees your resume. You can manage cookie settings.
To do any of this - email user@skillmx.com. We respond within 30 days.
California residents - you have extra rights under CCPA. The short version: you can ask what we collect, request deletion, and opt out of any sale of your data (which, again, we don't do).
EU and UK residents - GDPR gives you additional rights including the right to object to processing, restrict it, or file a complaint with your local data authority.
We use cookies to keep you logged in, remember settings, and understand site traffic. Some cookies tie into advertising and personalization too.
You can turn them off in your browser - though fair warning, some parts of the site won't work right without them. Full details are in our Cookie Policy.
We encrypt data in transit and at rest. Our servers go through regular audits. Access to your personal data is limited to people who actually need it.
That said - no system online is completely unhackable. We do everything reasonable to protect your data, but we can't promise perfection. If you ever think someone got into your account without permission, contact us at user@skillmx.com immediately.
SkillMX isn't for anyone under 13 - or under 16 if you're in the EU. We don't knowingly collect data from minors. If you think a child's information ended up with us somehow, let us know and we'll delete it right away.
We're based in India, but some of our service providers operate in other countries. Using SkillMX means your data may be processed elsewhere. We make sure those transfers are handled responsibly regardless of where they happen.
We'll update this page when things change - new effective date at the top, and a heads-up via email for anything significant. Continuing to use the platform after an update means you're good with the new version.
We're reachable at:
We'll get back to you as fast as we can.