Mastercard fosters economic growth and empowers individuals across more than 200 countries. We are dedicated to building a sustainable economy where everyone can thrive, offering a wide array of secure, simple, and smart digital payment solutions.

This senior leadership role focuses on platform engineering, driving technical excellence and strategic alignment for our Vocalink colleagues in Pune. The position demands influential leadership to shape culture, growth, and effectiveness, ensuring seamless connection between Pune's execution and UK-based strategic priorities. Success hinges on enterprise-level technology leadership and the ability to unite a diverse technical community.

Provide visible technology leadership and act as an escalation point for Pune-based Vocalink employees, fostering clarity and momentum without direct reporting lines. Drive Vocalink's culture through engaging town halls and leadership forums. Maintain a strong operational link between the UK and Pune, influencing stakeholders to align local execution with UK strategy. Translate technology roadmaps into actionable portfolios, facilitating prioritization across strategic initiatives, regulatory needs, and operational improvements.

Utilize matrix leadership to guide multidisciplinary teams, applying technical fluency to shape sound decisions and challenge assumptions. Establish governance for demand, capacity, delivery health, risks, and escalations. Proactively identify and remove systemic blockers, including unclear ownership and cross-team dependencies. Influence leaders to expand the scope and complexity of work delivered from Pune by aligning demand, capacity, and delivery plans. Drive efficiency through automation, standardization, and improved ways of working. Coach local leaders to enhance talent retention, leadership depth, and technical capability, reinforcing an inclusive culture.

Candidates should possess significant senior leadership experience within complex, multinational technology, payments, or critical infrastructure environments. Essential qualifications include executive presence, proven ability to command large audiences, and experience in matrix leadership across infrastructure, platform, operations, or enterprise technology teams. A background focused solely on software engineering is insufficient; broad enterprise technology leadership is required.

Demonstrated success in connecting offshore technology capabilities with onshore leadership and accountability is crucial, alongside strong program and portfolio leadership skills. Technical fluency across infrastructure, platforms, architecture, operations, resilience, and security is expected, enabling effective challenge of technical positions. Proven ability in diagnosing and resolving delivery blockers, establishing clear ownership and governance, and scaling workload through effective planning are key. Exceptional influencing, facilitation, and stakeholder management skills are vital for securing commitment and resolving conflicts without formal authority.

A people-centered leadership style that fosters trust, accountability, inclusion, and capability across diverse cultures and locations through coaching, credibility, and relationship building is highly valued. Commercial and financial discipline in managing resources and budgets is also required. High personal integrity and alignment with Vocalink and Mastercard values are paramount.