As a senior executive in Intelligent Business Operations (IBO), you will lead and cultivate a high-performing delivery organization within your designated cluster. Your role involves fostering account growth, establishing robust performance governance, and implementing global strategies. A key aspect is nurturing significant client relationships and mentoring future leaders.

Success hinges on building a strong delivery foundation, instilling a growth mindset, forging deep client partnerships, achieving transformation targets, and driving industrialized operational excellence through best practices, automation, and effective contract management.

Drive commercial and profitable value within IBO. Proactively develop proposals that secure renewals and expansions. Influence C-suite executives by clearly articulating our value proposition and capability to be a strategic partner.

Manage the budget, forecast, and actuals for your portfolio. Bring innovative industry insights to clients and lead by example across the IBO organization and the Group. Exceed client expectations, converting satisfaction into recognition and growth, and safeguarding client and Capgemini IBO reputation. Leverage Group-wide capabilities to deliver comprehensive client outcomes. Shape the market narrative for Capgemini IBO's value proposition.

Possess a strategic mindset coupled with a proven track record of achieving measurable results. Demonstrate excellent leadership and communication skills. Maintain a deep understanding of industry, technology, and talent market dynamics.

Accountable for organizational transformation and ensuring contractual outcomes are met. Act as the primary escalation point for critical client engagements, mitigating risks effectively. Lead and foster partnerships with clients, external partners, third parties, and employees.