Join a dynamic team that builds the essential technical infrastructure powering Google's leading products. This role focuses on creating exceptional value for Alphabet through strategic vendor partnerships, ensuring efficient, resilient, and innovative IT services. You'll be instrumental in shaping the foundational design, developer platforms, and infrastructure that drive excellence, safety, and innovation across the company.

As a key member of the Core team, you will have a unique opportunity to influence critical technical decisions across Google, contributing to the company's overall success and technological advancement.

Oversee and cultivate relationships with critical GTE vendor service providers, ensuring superior service delivery and outstanding customer outcomes. Lead comprehensive vendor performance reviews, including QBRs and MBRs, to drive accountability and strategic alignment.

Leverage data-driven insights to pinpoint operational inefficiencies and commercial leakage, collaborating with vendors and business units to implement effective, scalable solutions.

Streamline and optimize operational processes such as contracting, financial management, capacity planning, and SOW adherence. Act as the primary point of contact for resolving performance issues and supplier relationship challenges, adeptly managing operational bottlenecks.

Partner with cross-functional and international stakeholders, including GPO, Finance, and Security, to successfully execute ambitious strategic initiatives.

A Bachelor's degree or equivalent practical experience is required. You should have at least 5 years of experience in operations or business management, with a strong emphasis on vendor management.

Demonstrate 5 years of experience utilizing analytics or project management tools to address complex business challenges. Prior experience in shared services, captives, or managing multi-vendor/MSP environments is essential.

Proven ability to monitor supplier performance metrics, track key performance indicators (KPIs), and ensure Service Level Agreement (SLA) adherence is crucial for success in this role.