Join Deloitte's Technology & Transformation practice as a Senior Consultant, focusing on Product Management for our enterprise Customer 360 (C360) Data Product. This role is pivotal in shaping the vision, strategy, and execution of a unified customer data platform designed to enhance customer insights, personalization, risk management, and more across our global credit card operations. If you possess strong product management acumen, deep expertise in customer data, and a knack for collaborating across diverse teams to achieve tangible business results, we encourage you to apply.

This opportunity involves leading the end-to-end lifecycle of a critical data product, ensuring its scalability and effectiveness in driving informed decision-making and a competitive advantage.

Define and champion the product vision, roadmap, and key success metrics for the Customer 360 data product. Drive the creation of a single, unified customer view across all channels, products, and geographical regions. Translate complex business requirements into actionable product features, user stories, and prioritized backlogs. Collaborate closely with engineering, architecture, data governance, and analytics teams to ensure successful product delivery. Establish and monitor product KPIs to measure and maximize value realization for the business. Define customer identity, golden records, segmentation strategies, and robust data consumption models. Ensure the development of scalable, reusable, and governed data products for widespread enterprise use. Partner with senior business leaders to understand strategic objectives and evolving data needs. Influence and align global stakeholders across various markets and functions, fostering strong collaborative relationships.

A minimum of 6 years of experience in Product Management, Data Products, Customer Analytics, or Data Platforms is essential. Possess a strong understanding of Customer 360 concepts, Customer Data Platforms (CDP), Master Data Management (MDM), and enterprise data ecosystems. Prior experience within banking, payments, credit cards, financial services, or fintech sectors is highly desirable. Proficiency in SQL and practical experience with data analytics are mandatory. Demonstrated ability to craft product strategy and successfully execute complex, data-intensive initiatives. Exceptional stakeholder management and executive communication skills are required. Experience working within Agile product development environments is necessary. Strong analytical thinking and problem-solving capabilities are crucial for this role. Graduation in B.E or B.Tech is a mandatory qualification.