T&T| Customer| S&S| Senior Consultant | SFDC | Bengaluru
Deloitte
Deloitte
Join our dynamic Consulting team as a Senior Consultant, where you will be instrumental in fostering strong client relationships and exceeding expectations. This role offers the opportunity to drive functional excellence and innovation within our Customer and S&S practice.
Leverage your expertise to develop cutting-edge solutions using Salesforce's configure and customization features. You'll proactively manage risks and identify opportunities for process improvements within business functions. This position also encourages building sector knowledge and staying abreast of global trends and emerging technologies to enhance client recommendations.
As a Senior Consultant, you will take ownership of your workstream, ensuring alignment with engagement objectives and Deloitte's quality standards. Develop robust solutions through Salesforce configuration and customization. Proactively identify and resolve workstream risks or escalate them as needed.
Drive efficiency by identifying opportunities to optimize key business processes. Contribute to firm initiatives and stay current with sector trends, applying global insights to client needs. Understand the impact of new technologies on relevant functions and processes to inform strategy.
We are seeking a seasoned professional with mandatory prior experience in Salesforce. You should possess extensive experience in solution design, client management, conducting client demos, and facilitating design and development workshops. A strong understanding of Salesforce features like Lightning and integration, along with project implementation methodologies, is essential.
Demonstrated experience with Sales Cloud, Service Cloud, Communities, Salesforce Platform, Marketing Cloud, or Industry Clouds is required. Experience with Heroku and e-commerce is advantageous. The ability to analyze requirements, prepare effort estimates, and design overall systems is crucial. Experience managing clients and leading multi-member teams on past projects is a must.
Strong project discipline, organization, focus, and drive towards deliverable dates are expected. Familiarity with Force.com platform implementation best practices and the ability to create project documentation (requirements, system design, use cases, test plans, training manuals) are necessary. You will be responsible for team management and client deliverables. Experience with Salesforce DevOps tools such as Copado and Jenkins is also required.
Candidates should have 6-8 years of relevant experience in a management or consulting environment, with at least 3-4 end-to-end SFDC implementation experiences globally. A graduate degree in Science or Engineering from a premier institute is desired.
Deloitte
Management Consulting