T&T| Customer| S&S| Senior Consultant | SFDC | Bengaluru
Deloitte
Deloitte
Join Deloitte Touche Tohmatsu India LLP as a Senior Consultant in our Consulting team, focusing on Customer and Salesforce (SFDC) solutions. This role is based in Bengaluru and offers an exciting opportunity to drive functional excellence and innovation for our clients. You will be instrumental in building strong client relationships and delivering exceptional results.
This position offers a dynamic environment where you can leverage your expertise in Salesforce to develop cutting-edge solutions. You will play a key role in shaping client strategies and contributing to their long-term growth, making a tangible impact on their business operations.
As a Senior Consultant, you will be responsible for nurturing positive client relationships and exceeding expectations. You will take ownership of your workstreams, ensuring they meet engagement objectives and Deloitte's quality standards.
Key responsibilities include developing solutions using Salesforce configuration and customization, proactively identifying and resolving workstream risks, and enhancing the efficiency of business processes. You will also build sector knowledge, stay informed about global trends, and understand the impact of emerging technologies on client functions.
We are seeking candidates with mandatory prior experience in Salesforce and extensive expertise in solution design, client management, and conducting workshops. A strong understanding of Salesforce features like Lightning and integration, along with project implementation methodologies, is crucial.
Ideal candidates will have significant experience with Sales Cloud, Service Cloud, Communities, the Salesforce platform, or Marketing Cloud. Familiarity with Heroku and e-commerce is considered a plus. You must possess the ability to estimate efforts, design systems, manage clients, and lead teams effectively, demonstrating strong project discipline and adherence to deadlines. Experience with Salesforce DevOps tools like Copado and Jenkins is also required.
Deloitte
Management Consulting