T&T | Customer | S&S | Manager | Salesforce | Bengaluru (Bengaluru, IN)
Deloitte
Deloitte
Join our dynamic team as a Salesforce Manager, a pivotal role focused on driving client success and performance through innovative and sustainable solutions. This position offers the opportunity to make a significant impact by leading engagements and ensuring the highest quality delivery.
As a Manager, you will be instrumental in enhancing our clients' competitive edge. Your expertise will guide the design, development, and implementation of cutting-edge Salesforce solutions, ensuring alignment with business objectives and Deloitte's quality standards.
This role requires a proactive approach to identifying and resolving workstream risks, contributing to the efficiency of key business processes, and fostering long-term client relationships. Embrace challenges and drive excellence in every aspect of your work.
Manage and execute Salesforce projects, ensuring delivery of objectives and adherence to Deloitte quality standards.
Design, develop, and implement robust Salesforce solutions leveraging configuration and customization, with a strong understanding of Lightning components, integration, and DevOps processes.
Proactively identify and mitigate workstream risks, escalating as needed to engagement leadership.
Identify and champion opportunities to enhance the efficiency and effectiveness of critical business functions.
Lead client communications independently, conduct design and development workshops, and present client demos effectively.
Mandatory prior experience in Salesforce, with a strong background in Sales Cloud, Service Cloud, Communities, Salesforce Platform, Marketing Cloud, or Industry Clouds.
Demonstrated extensive experience in solution design, client management, client demos, and leading design and development workshops.
Proficiency in integrating Salesforce with external systems using SOAP and REST APIs.
Proven ability to understand complex requirements, prepare accurate effort estimates, and develop overall system designs.
Experience managing clients and leading multi-member teams on previous projects, showcasing strong project discipline, organization, and focus.
Solid working knowledge of Force.com platform implementation best practices and Salesforce.
Ability to develop comprehensive project-related documents, including system design documents and use cases.
A graduate degree in Science or Engineering from a premier institute is required, with 9 to 12 years of relevant experience in management or consulting.
Deloitte
Management Consulting