T&T| Customer| S&S| Manager | Salesforce | Bengaluru

Deloitte

9–12 yrs Bengaluru Full Time Hybrid (office + remote)
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Posted : today
Actively hiring

Job description

Join our dynamic team as a Salesforce Manager and drive significant improvements in client performance. This role focuses on making a direct impact on our clients' competitive edge through distinctive and sustainable solutions. You will be instrumental in enhancing functional excellence and enabling long-term growth within the Customer domain.

Responsibilities

Lead the design, development, and delivery of robust Salesforce solutions utilizing both configuration and customization. Proactively identify and resolve workstream risks and issues, escalating when necessary to engagement leadership. Enhance the efficiency and effectiveness of key business processes. This role also involves managing client communications independently and leading multi-member teams on client projects.

Qualifications

A minimum of 9 to 12 years of relevant experience in management or consulting is required, with at least 4-5 end-to-end SFDC implementation experiences globally. Mandatory experience in Salesforce, including proficiency in Sales Cloud, Service Cloud, Communities, or other Salesforce clouds. Essential skills include Lightning features (LWC/AURA/LDS), integration, design frameworks, DevOps (CI/CD), and release management. Strong communication skills and extensive experience in solution design, client management, and leading workshops are crucial. Experience with Heroku and e-commerce is a plus, as is knowledge of Salesforce Einstein, AI, and Chatbots. A graduate degree in Science or Engineering from a premier institute is desired.

Essential Skills

SalesforceLightning Web ComponentsAura ComponentsLightning Design SystemSalesforce IntegrationDevOpsCI/CDRelease ManagementSales CloudService CloudSalesforce CommunitiesSalesforce PlatformMarketing CloudIndustry CloudsSOAP APIREST APISolution DesignClient ManagementClient DemosDesign WorkshopsDevelopment WorkshopsEffort EstimationSystem DesignTeam LeadershipProject ManagementForce.com Platform Best PracticesSystem Design Document CreationUse Case Development

Good to Have

HerokuE-commerceSalesforce EinsteinAIChatbots

Highlights

  • Actively hiring

More Details

RoleT&T| Customer| S&S| Manager | Salesforce | Bengaluru
IndustryIT Services and Consulting
DepartmentGeneral Management
Employment TypeFull Time, Hybrid (office + remote)

About the Company

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Deloitte

IT Services and Consulting

T&T| Customer| S&S| Manager | Salesforce | Bengaluru at Deloitte | SkillMX | SkillMX