T&T| Customer| S&S| Manager | Salesforce | Bengaluru

Deloitte

9–12 yrs Bengaluru Full Time Hybrid (office + remote)
Deloitte logo
Posted : 1 week ago
Actively hiring

Job description

Join our dynamic team as a Salesforce Manager, where you'll play a pivotal role in enhancing client competitiveness and driving innovation. This position offers a unique opportunity to make significant, distinctive, and sustainable contributions to our clients' success.

As a manager, you'll be accountable for the quality and objectives of your workstream, ensuring alignment with project goals and Deloitte's high standards. You will leverage your expertise to deliver exceptional solutions and foster long-term client relationships.

Responsibilities

You will be responsible for designing, developing, and implementing robust Salesforce solutions, utilizing both configuration and customization techniques. This includes managing workstream risks, proactively identifying and resolving issues, or escalating them to leadership. Additionally, you will identify opportunities to optimize key business processes, enhancing efficiency and effectiveness across various functions.

Key duties involve leading client communications independently, conducting design and development workshops, and integrating Salesforce with external systems via standard and custom APIs. You'll also be tasked with preparing effort estimates, system designs, and developing all project-related documentation.

Qualifications

We are seeking an experienced professional with a strong background in Salesforce, including hands-on experience with Sales Cloud, Service Cloud, Communities, or other Salesforce clouds. A solid understanding of Lightning components (LWC/AURA/LDS), integration patterns, design frameworks, and DevOps practices (CI/CD, Release Management) is essential.

Demonstrated experience in solution design, client management, and leading multi-member teams is required. Candidates should possess excellent communication skills, a disciplined approach to project delivery, and a thorough understanding of Force.com platform best practices. Experience with Salesforce Einstein, AI, or Chatbots is a plus.

Essential Skills

SalesforceSales CloudService CloudCommunitiesSalesforce PlatformMarketing CloudIndustry CloudsLightning Web ComponentsAura ComponentsLightning Design SystemSalesforce IntegrationDevOpsCI/CDRelease ManagementSOAP APIREST APISolution DesignClient ManagementClient DemosDesign WorkshopsDevelopment WorkshopsEffort EstimationSystem DesignProject ManagementProject DisciplineForce.com PlatformImplementation Best PracticesSystem Design DocumentUse Cases

Good to Have

Herokue-commerceSalesforce EinsteinAIChatbots

Highlights

  • Actively hiring

More Details

RoleT&T| Customer| S&S| Manager | Salesforce | Bengaluru
IndustryCustomer, Salesforce
DepartmentManager
Employment TypeFull Time, Hybrid (office + remote)

About the Company

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Deloitte

Customer