Join our dynamic team as a Microsoft Dynamics CRM 365 and Power Platform expert. This role focuses on architecting and delivering robust solutions that enhance customer engagement and drive business growth.

As a key member of the Customer, Sales, and Service team, you will leverage your deep technical knowledge to design, configure, and integrate cutting-edge CRM solutions.

This is an opportunity to shape innovative strategies and guide development efforts in a high-impact environment.

Architect and design comprehensive Microsoft Dynamics 365 CRM and Power Platform solutions, ensuring scalability and adherence to best practices.

Collaborate with stakeholders to gather and translate business requirements into effective technical specifications.

Configure and customize D365 CRM and Power Platform components, including entities, forms, workflows, and business rules.

Develop and implement seamless integrations between D365 CRM, Power Platform, and other enterprise systems.

Provide technical leadership, guiding development teams and ensuring high-quality code delivery.

Create detailed technical documentation and implement robust security measures.

Train end-users and offer ongoing support for successful solution adoption.

Stay updated on D365 CRM and Power Platform advancements, contributing technical insights to pre-sales activities.

Demonstrate strong expertise in configuring and customizing D365 CRM components, including entities, forms, workflows, and plugins, alongside client-site scripting (JS/TS).

Possess proficiency in Power Platform components such as Power Apps (Model Driven & Canvas APP), Power Automate, Power Portal/Power Pages.

Have experience integrating D365 CRM and Power Platform with other enterprise systems using APIs, connectors, and middleware, with exposure to solution deployment through managed/unmanaged solution packages.

Exhibit a solid understanding of software architecture principles, integration patterns, and data modeling, complemented by excellent problem-solving and troubleshooting skills.

Communicate effectively, both written and verbally, with technical and non-technical stakeholders, and be knowledgeable in agile development methodologies and DevOps practices.

Requires 9 to 13 years of experience designing and implementing large-scale Microsoft Dynamics 365 CRM and Power Platform solutions, with experience managing teams of at least 10 members. A B.Tech/M.Tech or equivalent qualification/experience is essential.