T&T| Customer| S&S| Consultant | Salesforce | Bengaluru
Deloitte
Deloitte
Join our Consulting team as a Salesforce Consultant, driving functional excellence and innovation. You will build and maintain strong client relationships, ensuring project objectives are met and client expectations are exceeded.
This role involves developing solutions using Salesforce's configure and customization features. You'll proactively identify and resolve workstream risks, contributing to the efficiency of key business functions and staying abreast of global trends and emerging technologies.
Develop robust solutions leveraging Salesforce configuration and customization capabilities. Nurture positive client relationships, aiming to surpass expectations and ensure engagement success. Proactively identify and manage workstream risks and issues, escalating when necessary. Contribute to firm initiatives and eminence by building sector-specific knowledge and attending industry conferences. Apply an understanding of global trends and emerging technologies to enhance client recommendations.
Mandatory prior experience in Salesforce is required. Extensive experience in solution design, client management, client demos, and conducting design and development workshops is essential. Demonstrate a strong understanding of Salesforce features like Lightning, integration, and project implementation methodologies. Proven work experience with Sales Cloud, Service Cloud, Communities, Salesforce Platform, Marketing Cloud, or Industry Clouds. Ability to comprehend requirements, prepare effort estimates, and create overall system designs. Experience managing clients and leading multi-member teams on recent projects is expected. Possess demonstrated project discipline, organization, focus, and drive toward deliverable dates. Familiarity with implementation best practices on the Force.com platform and Salesforce is crucial. Capability to develop all project-related documents, including requirement documents, system design documents, use cases, test plans, and training manuals. Experience handling teams and client deliverables is a key requirement.
A Bachelor's degree in Science or Engineering from a premier institute is desired, along with 3-5 years of relevant experience in a management or consulting environment. At least 1-2 end-to-end SFDC implementation experiences globally are also preferred. Willingness to travel for short and long durations is required, with a base location flexibility across PAN India.
Deloitte
IT Consulting