T&T- Customer - M&C -Senior Consultant | Salesforce Marketing Cloud | Bengaluru (Ahmedabad, IN)
Deloitte
Deloitte
Join our dynamic team as a Senior Consultant specializing in Salesforce Marketing Cloud (SFMC). This role focuses on leveraging SFMC to drive functional excellence and innovation in customer engagement. You will be instrumental in developing and implementing advanced marketing automation strategies that foster long-term growth and enhance customer relationships. Embrace the opportunity to work with cutting-edge technology and contribute to impactful client solutions.
Design, develop, and deploy sophisticated marketing automation solutions using Salesforce Marketing Cloud. This includes crafting personalized email campaigns, intricate customer journeys, and engaging SMS and push notifications. You will focus on robust data modelling, seamless integration architecture, and ensuring data quality and accuracy. Collaborate closely with stakeholders to translate complex client requirements into technical specifications and implement solutions that align with best practices for data management and platform performance. You'll also manage technical delivery, including custom development and integrations, ensuring optimal utilization of SFMC features and modules.
A minimum of 5 to 7 years of hands-on experience with Salesforce Marketing Cloud functionalities like Email Studio, Journey Builder, Automation Studio, and CDP is essential. Proficiency in SQL, SSJS, and JSON data structures is required, along with experience in API integrations and SDKs. You should possess a deep understanding of data integration architecture, customer journey design, and data governance. Full lifecycle implementation experience using SDLC methodologies and strong analytical and problem-solving skills are also crucial. Excellent verbal and written communication skills, coupled with a strong customer service orientation, are fundamental for this role.
Deloitte
Information Technology & Services