Join our team as a Senior Consultant specializing in Adobe Platform solutions, based in Bengaluru. We are seeking an experienced professional with over 7 years in Adobe Experience Cloud implementations and personalization. This role is pivotal in driving functional excellence and innovation within our customer engagement strategies. You will collaborate with a dedicated team to architect and deliver cutting-edge personalization and decisioning solutions.

This opportunity offers a hybrid working model, blending the benefits of remote flexibility with in-office collaboration. You'll be instrumental in helping organizations elevate their customer experiences through advanced Adobe technologies, making a significant impact on long-term growth and engagement. We are committed to fostering a collaborative environment where expertise is valued and growth is encouraged.

Lead the end-to-end implementation of Adobe Journey Optimizer Decisioning (AJO-D) and Offer Decisioning (OD) across various digital channels. Configure and optimize offer delivery, decisioning logic, and personalization strategies using AEP, Web SDK, and Real-Time Customer Profile. Design XDM schemas, support data ingestion, and validate customer profiles for accurate targeting. Collaborate closely with stakeholders to gather requirements, translate them into technical solutions, and conduct workshops.

Troubleshoot complex implementation issues, perform root cause analysis, and ensure high-quality delivery. Mentor junior team members, review designs, and drive adherence to best practices. Contribute to solution architecture, technical proposals, and capability development within the Adobe Experience Cloud practice. Optimize personalization strategies and decision effectiveness, supporting migrations and identifying opportunities for enhanced Adobe Experience Cloud capabilities.

We are looking for a Senior Consultant with a minimum of 7 years of experience in Adobe Experience Cloud implementations, personalization platforms, or digital experience solutions. Demonstrated hands-on experience with Adobe Journey Optimizer Decisioning, including Offer Collections, Placements, Decision Scopes, and Eligibility Rules, is essential. Strong proficiency in Adobe Data Collection (Adobe Launch), Adobe Web SDK, and Tag Management is required.

Experience with Adobe Experience Platform (AEP), including XDM schema design, Real-Time Customer Profile, and data ingestion, is crucial. Proven ability to lead end-to-end implementation projects, provide client consulting, and architect technical solutions is expected. A solid background in troubleshooting complex personalization issues and mentoring junior team members is also necessary. A Bachelor's degree in a relevant field is required.