T&T- Customer - M&C - Manager | Adobe Commerce | Bengaluru | Marketing & Commerce
Deloitte
Deloitte
Join our dynamic team as an experienced Business Analyst specializing in Adobe Commerce. This role is crucial for bridging the gap between business needs and technical solutions, driving innovation and functional excellence within our eCommerce initiatives. You will play a pivotal part in shaping and delivering cutting-edge solutions.
We are seeking a professional who understands the intricacies of eCommerce processes, Adobe Commerce capabilities, customer journeys, and agile methodologies. Your expertise will be instrumental in translating complex business requirements into successful, high-impact projects.
Collaborate with stakeholders, product owners, and development teams to gather and analyze business requirements. Translate these needs into detailed functional specifications, user stories, and process flows.
Lead requirement workshops and solution walkthroughs, evaluating current processes for optimization opportunities using Adobe Commerce. Work closely with UI/UX, development, and QA teams to ensure accurate implementation.
Manage product backlogs, prioritize requirements, and support sprint planning. Conduct gap analysis and recommend optimal Adobe Commerce solutions. Support integration requirements for ERP, CRM, payment gateways, and other critical systems. Facilitate UAT and prepare comprehensive documentation.
A minimum of 7-10 years of Business Analysis experience, with at least 3 years focused on Adobe Commerce (Magento 2) projects, is required.
Essential functional skills include a strong understanding of eCommerce processes, catalog management, PIM, inventory, pricing, order management, customer accounts, and payment/shipping integrations. Proficiency in Agile/Scrum environments and experience with tools like Jira and Confluence are necessary.
Technical understanding of Adobe Commerce architecture, REST APIs, and common ERP/CRM integrations is beneficial. Professional qualifications such as B.E./B.Tech/MCA/MBA/MS are expected. Certifications in Adobe Commerce, Agile, or CBAP are a plus.
Deloitte
Marketing & Commerce