T&T- Customer - M&C - Manager | Adobe Commerce | Bengaluru | Marketing & Commerce

Deloitte

7–10 yrs Bengaluru Full Time Hybrid (office + remote)
Deloitte logo
Posted : yesterday
Actively hiring

Job description

Join our dynamic team as an experienced Business Analyst specializing in Adobe Commerce. This role is crucial for bridging the gap between business needs and technical solutions, driving innovation and functional excellence within our eCommerce initiatives. You will play a pivotal part in shaping and delivering cutting-edge solutions.

We are seeking a professional who understands the intricacies of eCommerce processes, Adobe Commerce capabilities, customer journeys, and agile methodologies. Your expertise will be instrumental in translating complex business requirements into successful, high-impact projects.

Responsibilities

Collaborate with stakeholders, product owners, and development teams to gather and analyze business requirements. Translate these needs into detailed functional specifications, user stories, and process flows.

Lead requirement workshops and solution walkthroughs, evaluating current processes for optimization opportunities using Adobe Commerce. Work closely with UI/UX, development, and QA teams to ensure accurate implementation.

Manage product backlogs, prioritize requirements, and support sprint planning. Conduct gap analysis and recommend optimal Adobe Commerce solutions. Support integration requirements for ERP, CRM, payment gateways, and other critical systems. Facilitate UAT and prepare comprehensive documentation.

Qualifications

A minimum of 7-10 years of Business Analysis experience, with at least 3 years focused on Adobe Commerce (Magento 2) projects, is required.

Essential functional skills include a strong understanding of eCommerce processes, catalog management, PIM, inventory, pricing, order management, customer accounts, and payment/shipping integrations. Proficiency in Agile/Scrum environments and experience with tools like Jira and Confluence are necessary.

Technical understanding of Adobe Commerce architecture, REST APIs, and common ERP/CRM integrations is beneficial. Professional qualifications such as B.E./B.Tech/MCA/MBA/MS are expected. Certifications in Adobe Commerce, Agile, or CBAP are a plus.

Essential Skills

Adobe CommerceMagento 2eCommerceAgileScrumBusiness AnalysisRequirement GatheringBRDFRDUser StoriesStakeholder ManagementCatalog ManagementProduct Information ManagementInventory ManagementPricing & PromotionsCheckout & Order ManagementCustomer Account ManagementPayment & Shipping IntegrationsB2B CommerceMulti-site implementationsProcess MappingGap AnalysisJiraConfluence

Good to Have

AEMAdobe Experience CloudAdobe AnalyticsHeadless CommerceSAP integrationsSalesforce integrationsPWA StudioAdobe Experience ManagerCustomer Journey MappingDigital TransformationREST APIsGraphQLERP integrationsCRM integrationsPayment GatewaysOMSPIMMiddleware platformsOracle integrationsMicrosoft Dynamics integrations

Highlights

  • Actively hiring

More Details

RoleT&T- Customer - M&C - Manager | Adobe Commerce | Bengaluru | Marketing & Commerce
IndustryMarketing & Commerce
DepartmentBusiness Analysis, Project Management
Employment TypeFull Time, Hybrid (office + remote)

About the Company

Deloitte logo

Deloitte

Marketing & Commerce

T&T- Customer - M&C - Manager | Adobe Commerce | Bengaluru | Marketing & Commerce at Deloitte | SkillMX | SkillMX