T&T- Customer - M&C - Manager | Adobe Commerce | Bengaluru

Deloitte

7–10 yrs Bengaluru Full Time Hybrid (office + remote)
Deloitte logo
Posted : yesterday
Actively hiring

Job description

Join our dynamic team as an experienced Business Analyst specializing in Adobe Commerce (Magento). This role is crucial for bridging the gap between business objectives and technical solutions, driving innovation and growth within our customer-facing initiatives. You will play a key part in delivering successful, state-of-the-art eCommerce solutions.

We seek a candidate with a deep understanding of eCommerce landscapes, customer journeys, and agile methodologies. Your expertise will ensure our Adobe Commerce platform not only meets current needs but also supports long-term strategic goals and functional excellence.

Responsibilities

You will collaborate closely with stakeholders, product owners, and development teams to gather and analyze business requirements, translating them into detailed specifications and user stories. Your responsibilities include leading requirement workshops, optimizing business processes, and ensuring accurate implementation of solutions.

Key duties involve managing product backlogs, prioritizing features, and supporting sprint planning. You will conduct gap analyses, recommend optimal Adobe Commerce solutions, and support critical integrations with systems like ERP, CRM, and payment gateways. Facilitating UAT and preparing comprehensive documentation are also integral parts of this role, ensuring compliance with eCommerce best practices.

Qualifications

We are looking for candidates with 7-10 years of dedicated Business Analysis experience, including a minimum of 3 years focused on Adobe Commerce (Magento 2) projects. A strong command of eCommerce domain expertise and Agile/Scrum delivery methodologies is essential.

Your technical acumen should encompass a good understanding of Adobe Commerce architecture, REST APIs, and GraphQL. Familiarity with ERP/CRM integrations (SAP, Oracle, Salesforce, Microsoft Dynamics) and digital commerce ecosystems is highly valued. Certifications in Adobe Commerce, Agile, Scrum, or CBAP are considered a significant advantage.

Essential Skills

Adobe CommerceMagento 2Business AnalysisE-commerceAgile/ScrumRequirement GatheringBRDFRDUser StoriesStakeholder ManagementCatalog ManagementProduct Information Management (PIM)Inventory ManagementPricing & PromotionsCheckout & Order ManagementCustomer Account ManagementPayment & Shipping IntegrationsB2B CommerceMulti-site / Multi-store implementationsProcess MappingGap AnalysisREST APIsGraphQLJiraConfluence

Good to Have

Adobe Experience Manager (AEM)Adobe Experience CloudAdobe AnalyticsHeadless CommercePWA StudioSAP integrationsSalesforce integrationsOmni-channel retailCustomer journey mappingDigital transformation

Highlights

  • Actively hiring

More Details

RoleT&T- Customer - M&C - Manager | Adobe Commerce | Bengaluru
IndustryManagement Consulting, E-Commerce
DepartmentBusiness Analysis
Employment TypeFull Time, Hybrid (office + remote)

About the Company

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Deloitte

Management Consulting

T&T- Customer - M&C - Manager | Adobe Commerce | Bengaluru at Deloitte | SkillMX | SkillMX