Join our dynamic team as an experienced Business Analyst specializing in Adobe Commerce. This role is pivotal in driving functional excellence and innovation within our customer-focused initiatives.

Leverage your expertise to connect business needs with technological solutions, ensuring the successful delivery of cutting-edge eCommerce platforms. We seek a strategic thinker who can translate complex requirements into actionable plans and guide cross-functional teams.

This hybrid role, based in Bengaluru, offers an exciting opportunity to shape the future of our digital commerce landscape.

Gather and meticulously analyze business requirements from stakeholders, translating them into detailed functional specifications, user stories, and process flows. Lead requirement workshops and solution walkthroughs, collaborating closely with product owners, architects, and development teams.

Evaluate existing business processes, identifying opportunities for enhancement and automation through Adobe Commerce capabilities. Guide UI/UX, development, and QA teams to ensure accurate implementation of business needs. Manage and prioritize product backlogs, supporting agile sprint planning.

Conduct gap analyses, propose optimal Adobe Commerce solutions, and support integration requirements across various systems like ERP, CRM, and payment gateways. Facilitate User Acceptance Testing (UAT) and prepare comprehensive documentation, including BRDs, FRDs, and training materials. Monitor project risks and scope changes, ensuring alignment with strategic business objectives.

We are seeking a seasoned Business Analyst with a minimum of 7-10 years of experience, including at least 3 years focused on Adobe Commerce (Magento 2) projects. A strong understanding of eCommerce processes, including Catalog Management, PIM, Inventory, Pricing, Checkout, and Customer Account Management, is essential.

Proficiency in Agile/Scrum methodologies and experience creating User Stories, Use Cases, and Functional Specifications using tools like Jira and Confluence is required. You should possess excellent stakeholder management and communication skills, with a good grasp of Adobe Commerce architecture and REST/GraphQL APIs.

Candidates with experience in B2B Commerce, headless concepts, and integrations with systems like SAP, Salesforce, or Oracle are highly encouraged. Professional qualifications such as B.E./B.Tech/MCA/MBA/MS are expected, with certifications in Adobe Commerce, Agile, or CBAP being advantageous.