T&T - Customer - M&C - Director | AMC-Digital Transformation | Delhi
Deloitte
Deloitte
Join Deloitte's Marketing, Commerce & Product practice as a Director of Digital Commerce. This pivotal leadership role is at the nexus of business strategy, technology architecture, and customer experience. You will steer large-scale digital commerce transformations, designing state-of-the-art B2B and B2C solutions for Fortune 500 clients. As an executive leader, you'll be instrumental in driving business development, nurturing high-value client relationships, and expanding our talented team.
Key responsibilities include driving business development by originating, scoping, and securing new client engagements, and managing revenue across the digital commerce pipeline. You will act as a trusted executive advisor to C-suite stakeholders, guiding their enterprise commerce roadmaps. Furthermore, you will lead multiple cross-functional teams through complex, end-to-end commerce transformation lifecycles, author strategic frameworks for global growth, and develop cutting-edge digital commerce offerings. Mentoring and coaching senior talent is also a crucial aspect of this role.
A minimum of 14 years of professional experience is required, with a strong foundation in enterprise e-commerce platform leadership. Proven success within Consumer Products, Retail, Life Sciences, or B2B manufacturing verticals is essential. Deep technical expertise in leading enterprise commerce ecosystems such as SAP Commerce Cloud (Hybris), Salesforce Commerce Cloud, Adobe/Magento, or modern headless/MACH architectures is necessary. Operational command of omnichannel operations, order management (OMS), product information management (PIM), and digital marketing funnels is also required. Strong executive presence and the ability to navigate ambiguity are vital.
Deloitte
Management Consulting