T&T_Customer_M&C - Consultant | Adobe Campaign Developer | Bengaluru
Deloitte
Deloitte
This consulting role focuses on delivering expert advisory, technical implementation, and support services for Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO). You will assess client needs, design robust solution architectures, and configure AEP/AJO services to drive functional excellence and customer engagement.
Your expertise will be crucial in implementing data ingestion, creating sophisticated audience segments, and orchestrating personalized customer journeys across various channels. This position offers a dynamic environment to leverage cutting-edge MarTech solutions and contribute to long-term client growth.
Configure and implement Adobe Experience Platform services, including Identity Service, Data Storage Layer, and Real-time Customer Profile.
Ingest data from diverse sources such as CRM, MPNs, websites, and mobile apps using APIs, XDM, and schemas.
Develop dynamic customer audiences through segmentation and AI/ML-powered insights.
Implement Journey Optimizer features for sophisticated journey orchestration, automations, and message delivery.
Extend platform capabilities by developing custom applications, workflows, and APIs tailored to specific client requirements.
Provide comprehensive post-implementation support, including troubleshooting, optimization, enhancements, maintenance, and upgrades.
A minimum of 2 years of hands-on experience implementing Adobe Experience Cloud products, with a strong emphasis on Adobe Experience Platform and Journey Optimizer.
Expertise in deploying, configuring, and optimizing core AEP services and AJO features, coupled with robust SQL skills for data manipulation and querying.
Demonstrated experience developing custom applications, workflows, and integrations via AEP APIs, and a deep understanding of Experience Data Model (XDM) for multi-channel data management.
Proficiency in JavaScript, JSON, REST APIs, and familiarity with IMS authentication for API connections. Experience with server-side application development, debugging, and optimization is essential.
Strong problem-solving abilities, excellent communication, and documentation skills are required to effectively present technical recommendations and manage project deliverables in a client-facing capacity.
Deloitte
IT Consulting