T&T- Customer - CS&D - Telecom - Bengaluru - Senior Consultant

Deloitte

3–5 yrs Bengaluru, New Delhi Full Time Hybrid (office + remote)
Deloitte logo
Posted : 1 week ago
Actively hiring

Job description

Join Deloitte's expanding Telecom Consulting practice as a Senior Consultant. This role focuses on enhancing customer strategies and operations within the telecommunications sector, driving impactful change and assuring strong foundations for future growth. We are seeking passionate, self-driven professionals ready to contribute to client success.

Responsibilities

Engage with internal teams and clients to execute short-term and long-term projects centered on Customer Strategy & Implementation. Drive commercial excellence through revenue assurance, margin optimization, and customer experience initiatives. Develop business strategies for revenue growth and market expansion, leveraging data analytics for performance optimization and strategic decision-making. Assist in client requests, RFPs, and business development activities, while designing performance monitoring frameworks and acting as a trusted advisor to client leadership. Facilitate workshops, interviews, and problem-solving sessions to build strong client relationships.

Qualifications

A Bachelor's or Master's degree in business, Engineering, Technology, or a related field is required. Candidates must have mandatory experience in the Telecom sector, with a willingness to work across various industries. A strong understanding of the Telecom value chain is essential, along with experience in areas such as OSS/BSS transformation, revenue assurance, and margin maximization. Proficiency in tools like Excel and SQL, with optional knowledge of Python and BI platforms, is expected. Excellent interpersonal, communication, and problem-solving skills are crucial, as is the ability to travel for project engagements. A hybrid work model requiring at least three days a week in the office is in place.

Essential Skills

Telecom Sector ExperienceCustomer Strategy & ImplementationRevenue AssuranceMargin OptimizationCollection AnalyticsCustomer Experience ReviewsOSS/BSS TransformationBusiness StrategyData AnalyticsExcelSQLProblem-SolvingCommunication Skills

Good to Have

PythonBI Platforms

Highlights

  • Actively hiring

More Details

RoleT&T- Customer - CS&D - Telecom - Bengaluru - Senior Consultant
IndustryTelecommunications, Management Consulting
DepartmentStrategy / Corporate Planning, Sales & Business Development, Operations, Data & Analytics
Employment TypeFull Time, Hybrid (office + remote)

About the Company

Deloitte logo

Deloitte

Telecommunications

T&T- Customer - CS&D - Telecom - Bengaluru - Senior Consultant at Deloitte | SkillMX | SkillMX