T&T- Customer - CS&D - FS Consulting - Mumbai - Manager (Mumbai, IN)

Deloitte

8+ yrs Mumbai Full Time Hybrid (office + remote)
Deloitte logo
Posted : today
Actively hiring

Job description

Join a dynamic team focused on transforming the financial services landscape. This role offers the opportunity to work with leading Indian banks and NBFCs, driving innovation and assuring strong foundations for future growth.

Deloitte is at the forefront of anticipating and adapting to change, ensuring clients are always prepared to act ahead. Explore the world of Customer & Business Services and Transformation (CS&D) and make a significant impact.

Responsibilities

Conduct diagnostic assessments and deliver strategic recommendations across business strategy, digital transformation, customer experience optimization, and product innovation. Lead project execution, manage timelines, and ensure high-quality deliverables while collaborating effectively with client stakeholders, including CXOs.

Develop market insights, contribute to business development initiatives, and craft compelling proposals and thought leadership pieces. Leverage data analysis for reporting and drive the adoption of new technologies within change and transformation projects.

Qualifications

A strong understanding of the Indian Financial Services (FS) ecosystem, with prior experience working with Indian banks and NBFCs, particularly in lending, collections, and trade finance, is essential. You should possess demonstrated capabilities in project management, stakeholder engagement, and data analysis.

Excellent problem-solving, analytical, and communication skills (both spoken and written English) are required. Proficiency in Microsoft Office Suite and a proven ability to work both independently and collaboratively in cross-functional teams are key. A minimum of 8 years of relevant experience is expected.

Essential Skills

Financial Services EcosystemLendingCollectionsTrade FinanceBusiness StrategyTransformationDigital TransformationCustomer Experience OptimizationProduct InnovationProject ManagementStakeholder ManagementCXO CollaborationMarket Trends AnalysisFS Ecosystem DevelopmentTechnology TrendsBusiness DevelopmentRFP ManagementProposal WritingThought LeadershipData AnalysisReportingMicrosoft Office SuiteProblem-SolvingChange ManagementTechnology AdoptionLoan Origination SystemsAnalytical SkillsCommunication SkillsOrganization SkillsPrioritization SkillsDocumentation SkillsTeamwork

Highlights

  • Actively hiring

More Details

RoleT&T- Customer - CS&D - FS Consulting - Mumbai - Manager (Mumbai, IN)
IndustryFinancial Services
DepartmentConsulting, General Management
Employment TypeFull Time, Hybrid (office + remote)

About the Company

Deloitte logo

Deloitte

Financial Services

T&T- Customer - CS&D - FS Consulting - Mumbai - Manager (Mumbai, IN) at Deloitte | SkillMX | SkillMX