T&T- Customer - CS&D - FS Consulting - Mumbai - Manager
Deloitte
Deloitte
Join our dynamic Customer, Channels, Sales & Distribution (CS&D) team within Financial Services Consulting. We focus on helping clients build robust foundations for future growth by expertly navigating complex challenges and opportunities.
This role is integral to supporting our clients' success through strategic insights and transformative solutions in the ever-evolving financial landscape. We are committed to fostering innovation and driving impactful change.
Drive client engagements, conducting diagnostic assessments and delivering strategic recommendations across areas like business strategy, digital transformation, and customer experience optimization.
Lead project execution, ensuring timely delivery of high-quality outcomes and effective management of project timelines and team members.
Collaborate with senior client stakeholders, including CXOs and business heads, to align on project objectives and drive successful implementations.
Develop thought leadership by analyzing market trends and advancements in the financial services ecosystem and technology.
Contribute to business development initiatives, including RFPs and proposal creation, to expand our service offerings.
A minimum of 8 years of relevant professional experience is required for this role.
Possess a strong understanding of the Indian Financial Services (FS) ecosystem, with prior experience working with Indian banks and NBFCs, particularly in lending, collections, and trade finance.
Demonstrated expertise in data analysis, reporting, and problem-solving within change and transformation environments is essential.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) is a must.
Excellent communication, organizational, prioritization, and documentation skills are expected, alongside strong analytical and listening capabilities.
Candidates must be self-starters, team players, and comfortable working in cross-functional teams.
Deloitte
Financial Services