T&T- Customer - CS&D - FS Consulting - Mumbai -Associate Director (Mumbai, IN)

Deloitte

12+ yrs Mumbai Full Time Hybrid (office + remote)
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Posted : today
Actively hiring

Job description

Join Deloitte's dynamic FS Consulting team in Mumbai as an Associate Director. This role is instrumental in guiding clients through complex challenges in the financial services sector, focusing on delivering impactful solutions and fostering future growth. You will be part of a team dedicated to enhancing customer engagement and ensuring robust foundations for client success.

Responsibilities

Drive strategic recommendations and diagnostic assessments across business transformation, digital initiatives, and customer experience optimization. Lead product innovation, particularly in lending and fintech collaborations. Ensure timely project execution, managing timelines, deliverables, and team performance for exceptional outcomes. Collaborate closely with client stakeholders, including CXOs and business heads, to understand needs and drive adoption of new technologies.

Contribute to business development efforts, including RFP responses and thought leadership. Develop insightful POVs on market trends and FS ecosystem developments. Foster strong relationships with internal and external stakeholders to ensure seamless project delivery. Utilize strong data analysis and reporting skills to inform strategies.

Qualifications

A seasoned professional with over 12 years of experience in the Indian Financial Services ecosystem, ideally with exposure to banks and NBFCs, especially in lending, collections, and trade finance. Demonstrated ability to lead complex transformation projects, provide strategic advice, and manage client relationships at senior levels. Strong proficiency in Microsoft Office Suite is essential, alongside excellent problem-solving, analytical, and communication skills. Must be a proactive self-starter and an effective team player, comfortable working in cross-functional environments.

Essential Skills

Indian FS ecosystemIndian banksNBFCLendingCollectionsTrade FinanceDiagnostic assessmentsStrategic recommendationsBusiness StrategyTransformationDigital transformationCustomer experience optimizationProduct innovationRetail lendingCorporate lendingMicrofinanceFintech collaborationsProject managementDeliverable managementTeam managementClient stakeholder managementCXO engagementBusiness head engagementOperations team engagementMarket trend analysisFS ecosystem trendsTechnology developmentBusiness developmentRFP responseProposal writingThought leadershipStakeholder collaborationData analysisReportingMicrosoft Office SuiteMS WordMS ExcelMS PowerPointMS VisioProblem-solvingChange managementTechnology adoptionLoan origination systemsAnalytical skillsCommunication skillsWritten EnglishSpoken EnglishOrganization skillsPrioritization skillsDocumentation skillsSelf-starterTeam playerCross-functional team experience

Highlights

  • Actively hiring

More Details

RoleT&T- Customer - CS&D - FS Consulting - Mumbai -Associate Director (Mumbai, IN)
IndustryFinancial Services
DepartmentConsulting, Strategy / Corporate Planning
Employment TypeFull Time, Hybrid (office + remote)

About the Company

Deloitte logo

Deloitte

Financial Services

T&T- Customer - CS&D - FS Consulting - Mumbai -Associate Director (Mumbai, IN) at Deloitte | SkillMX | SkillMX