Join a dynamic team focused on enhancing customer experience and driving business transformation within the automotive and mobility sectors. This role offers the opportunity to shape the future of client businesses through strategic initiatives and innovative solutions.

Deloitte's Customer practice is dedicated to helping organizations navigate complex challenges and achieve their future aspirations by providing assurance and insights into their operations and strategic direction.

Lead critical workstreams for client engagements, focusing on areas such as sales transformation, optimizing dealer networks, developing go-to-market strategies, improving customer experience, and enhancing pricing and profitability.

Employ structured problem-solving techniques to analyze market data, derive actionable insights, and formulate impactful recommendations. Partner closely with client leadership to design forward-thinking business models for EV adoption, connected mobility, digital retail, and sustainability initiatives.

Manage and mentor small teams of consultants and analysts, ensuring exceptional delivery standards, fostering knowledge sharing, and supporting team development. Contribute to business development by supporting proposal creation and building strong client relationships. Additionally, play a key role in developing Deloitte's thought leadership and practice expertise within the automotive and mobility industry.

This role requires an MBA/PGDM from a leading institution or an equivalent qualification, complemented by 5-8 years of experience in management consulting, automotive strategy, or OEM sales/distribution.

Candidates should possess a deep understanding of automotive retail, dealer operations, sales and aftersales models, the EV and broader mobility ecosystem, and digital transformation trends. Proven ability to independently lead projects and manage client stakeholders is essential.

Strong business acumen, coupled with excellent structured communication, problem-solving, and team management skills, is crucial. A genuine passion for the future of mobility and automotive innovation, alongside the ability to influence senior stakeholders and navigate complex client environments, is highly valued. An entrepreneurial spirit and a commitment to practice growth and business development are also key attributes.