T&T- Customer- CS&D- Business Transformation and Strategy- Bengaluru- Manager

Deloitte

5–8 yrs Bengaluru Full Time Hybrid (office + remote)
Deloitte logo
Posted : today
Actively hiring

Job description

Join a dynamic team focused on transforming the automotive and mobility landscape. This Manager role offers a unique opportunity to drive significant change for clients, shaping the future of sales, customer experience, and business strategy in a rapidly evolving industry.

Deloitte's Customer practice is dedicated to building strong foundations for future growth by addressing both challenges and accomplishments. We empower clients to act decisively in a world of constant change. Explore more about the Customer practice.

Responsibilities

Lead client engagements across critical areas like sales transformation, dealer network optimization, and go-to-market strategies. You will own project planning, execution, and delivery, ensuring objectives, timelines, and quality standards are met. Translate complex business challenges into actionable roadmaps through insightful market, customer, and competitor analysis.

Partner with senior clients to design future-ready business models, particularly in electric vehicles, connected mobility, and digital retail. Cultivate trusted relationships with client leadership, serving as a key point of contact for governance and communication. Lead workshops, steering committees, and executive presentations, effectively conveying insights and recommendations.

Mentor and manage consulting teams, setting clear expectations and fostering professional development. Ensure delivery excellence through rigorous quality reviews and proactive risk management. Identify opportunities for client relationship expansion and contribute to business development efforts, including proposal development and solution design.

Qualifications

We are seeking individuals with an MBA/PGDM from a premier institute or an equivalent postgraduate qualification, coupled with 5 to 8 years of experience in management consulting, automotive strategy, OEM sales, dealer operations, or customer transformation roles.

A strong understanding of automotive retail, sales and aftersales models, customer experience, and digital transformation is essential. Familiarity with electric vehicles, connected mobility, and emerging automotive business models is highly valued.

Demonstrated experience in leading projects independently from problem definition to implementation planning is required. The ability to manage project teams, engage senior stakeholders, and possess strong business acumen, problem-solving, analytical, and communication skills is crucial. Experience in business development activities and a passion for automotive innovation are key.

Essential Skills

Management ConsultingAutomotive StrategySales TransformationDealer Network OptimizationGo-to-Market StrategyCustomer ExperiencePricing StrategyAftersales ManagementProfitability ImprovementBusiness Model DesignElectric Vehicles (EVs)Connected MobilityDigital RetailSustainabilityEmerging Mobility EcosystemsClient Relationship ManagementTeam LeadershipProject ManagementProblem-SolvingAnalytical SkillsBusiness DevelopmentThought LeadershipMarket AnalysisCompetitive AnalysisOperational AnalysisStakeholder Management

Highlights

  • Actively hiring

More Details

RoleT&T- Customer- CS&D- Business Transformation and Strategy- Bengaluru- Manager
IndustryAutomotive, Management Consulting
DepartmentConsulting, Strategy / Corporate Planning
Employment TypeFull Time, Hybrid (office + remote)

About the Company

Deloitte logo

Deloitte

Automotive

T&T- Customer- CS&D- Business Transformation and Strategy- Bengaluru- Manager at Deloitte | SkillMX | SkillMX