Join Deloitte Touche Tohmatsu India LLP as a Manager, specializing in Payments. This role is central to driving client engagements focused on modernizing payment systems and transforming payment operations. You will be instrumental in navigating complex initiatives like real-time payments, merchant acquiring, card solutions, digital payments, and evolving regulatory landscapes.

This position offers the opportunity to collaborate closely with clients, shaping their business strategies, designing optimal operating models, and successfully delivering critical transformation programs. Business development support is also a key aspect of this dynamic role.

Lead impactful payment modernization and transformation projects from inception to completion. Conduct thorough assessments of current payment capabilities to identify areas for enhancement and define clear target operating models. You will be responsible for establishing robust business processes and governance frameworks.

Support the implementation of diverse payment solutions, including credit/debit cards, merchant acquiring, real-time payments, and traditional methods like ACH, SEPA, and SWIFT. Drive adoption of digital wallets, Open Banking APIs, and manage the crucial ISO 20022 migration. Effectively lead workshops involving both business and technology stakeholders to ensure alignment and drive progress.

Develop compelling business cases, strategic roadmaps, and detailed implementation plans. Cultivate strong client relationships at Director and Senior Manager levels, presenting findings and recommendations persuasively. Foster collaboration across business, operations, technology, compliance, and risk teams.

Contribute to practice development by creating consulting assets and thought leadership. Actively participate in proposals and RFP responses, and support solution development. Mentor and guide junior consultants and senior analysts, fostering a culture of growth and excellence.

We seek an experienced Payments Subject Matter Expert with 8 to 12 years of relevant experience in payments consulting, banking, fintech, or payment services. A minimum of 3 years in a consulting or advisory capacity is essential. You must possess a proven track record of successfully delivering payment transformation programs for leading banks, payment processors, fintech companies, or card schemes.

Key skills include expertise in payments modernization, payment operations, cards and merchant acquiring, real-time payment ecosystems, SWIFT, and cross-border payments. A strong understanding of ISO 20022, payment regulations, and compliance is also required. Proficiency in Agile delivery methodologies, business process modelling, and comprehensive program and stakeholder management is expected.