Join Capgemini, a global leader in business and technology transformation, and empower your career while helping world-leading organizations leverage technology for a more sustainable and inclusive future. We are seeking an experienced Transformation Manager to drive significant improvements in Application Maintenance & Service Delivery.

This role is ideal for a strategic leader passionate about leveraging cutting-edge AI, automation, and digital transformation frameworks to optimize service delivery and enhance business outcomes. You will be instrumental in shaping the future of our engagements and client success.

As a Transformation Manager, you will lead ambitious delivery transformation initiatives across Application Maintenance & Service Delivery engagements. Your efforts will focus on implementing GenAI, Agentic AI, Automation, AIOps, ZeroOps, FMA, and Left Shift methodologies to boost productivity.

You will also drive continuous improvement and cost optimization efforts to enhance contribution margin and delivery economics. A key aspect of this role involves leading the adoption of Industrialized Assets & Services, ensuring their utilization and ROI. Furthermore, you will execute AI-led transformation programs and govern service excellence, partnering with stakeholders to ensure KPI/SLA adherence and operational success.

This position requires 14-16 years of dedicated experience in Application Maintenance & Service Delivery Management, with a strong command of ITIL-based service operations. Expertise in GenAI, Automation, AIOps, ZeroOps, and Agentic AI is crucial.

A proven track record in continuous improvement, cost optimization using Lean Six Sigma principles, and financial acumen including contribution margin management, ROI tracking, and business case development is essential. Exceptional leadership and stakeholder management skills are necessary to influence CXOs and cross-functional teams in global, multi-technology environments.