Advance your career as a Training Senior Associate. This role focuses on enhancing communication skills and ensuring effective training delivery within the organization. You will play a key part in developing and executing training programs.

This position offers a dynamic environment where you can leverage your expertise in training and development. Join a team committed to professional growth and impactful learning experiences.

- Conduct monthly classroom training sessions focused on language and voice & accent. - Support business operations through daily audits and floor activities, collaborating closely with teams and stakeholders. - Monitor and report on the effectiveness of training programs and project outcomes. - Participate in the interviewing process for new hires. - Maintain consistent communication with the floor team and trainees to track and foster improvement.

- Proven expertise in communication skills, including voice and accent training and delivery. - Strong capabilities in training facilitation and coaching, with the ability to provide effective feedback. - Proficiency in MS Excel for reporting and tracking purposes. - Skill in content development for training materials. - Instructional design skills are considered a valuable asset for this role.