Enhance testing products and solutions using robust quality processes, automation tools, and established methodologies. This role leads the end-to-end quality engineering function, prioritizing automation to boost control, accuracy, and integrity in our testing practices.

As a dedicated Veeva CRM Senior Tester, your daily activities will involve comprehensive test design and execution for implementations, integrations, and releases within a strictly regulated life sciences setting. You will be accountable for test preparation, execution, in-depth defect investigation, validation evidence compilation, and delivering exceptional quality outcomes. The core focus is maintaining high standards of quality, compliance, traceability, and release readiness across all Veeva CRM initiatives, while actively collaborating with diverse cross-functional teams, championing testing best practices, and driving continuous enhancements in testing procedures and automation.

- Develop detailed test scenarios, cases, data, and traceability matrices based on requirement analysis. - Conduct thorough functional, integration, regression, end-to-end, mobile, data migration, and User Acceptance Testing (UAT). - Validate critical Veeva CRM commercial processes, Salesforce configurations, system integrations, and offline functionalities. - Meticulously document test evidence, identify and report defects, perform retesting, and contribute to root-cause analysis. - Ensure adherence to GxP, CSV, data integrity, privacy, security standards, and maintain audit-ready documentation. - Collaborate effectively with business stakeholders, development teams, validation experts, and support personnel to resolve identified issues. - Provide clear and concise updates on progress, risks, blockers, and test results to the Test Lead. - Mentor and support junior testers, participate in peer reviews, contribute to automation efforts, optimize regression suites, and develop reusable testing assets. - Take ownership of test execution, ensuring accuracy, risk awareness, and high-quality deliverables. - Actively participate in defect analysis, fostering collaboration, accountability, and continuous improvement initiatives. - Guarantee the timely completion of all assigned testing tasks, generation of validation evidence, prompt communication of issues, and efficient retesting.

- Possess hands-on experience with Veeva CRM testing, particularly within a life sciences context. - Familiarity with pharmaceutical, biotechnology, medical device, or life sciences industry environments is essential. - Demonstrate a strong understanding of core Veeva CRM functionalities, including accounts, calls, consent, Approved Email, CLM, events, samples, territories, and mobile/offline features. - Proven experience in test analysis, design, execution, defect management, traceability, data validation, integration testing, and UAT support. - Ability to author clear and concise test cases, proficiently query data, validate interfaces, analyze defects thoroughly, and produce comprehensive audit-ready evidence. - Experience utilizing test management and defect tracking tools such as Jira, Azure DevOps, ALM/Quality Center, or Zephyr. - Exposure to automation tools like Selenium, Cucumber, or Tosca is beneficial. - Working knowledge of Agile methodologies, GxP guidelines, CSV principles, ALCOA+ standards, data integrity concepts, and validation controls. - Excellent analytical, problem-solving, documentation, collaboration, and communication skills. - High learning agility, ability to collaborate effectively with stakeholders, and strong communication capabilities. - Experience with Veeva Commercial Cloud components such as CLM, Approved Email, Align, MyInsights, or iOS offline testing is advantageous. - Prior exposure to API, database, automation, performance, accessibility, or security testing is a plus.