EY seeks a Senior Manager to lead Resource Supply Chain, Workforce Planning, and Talent Deployment for a strategic portfolio of managed services. This impactful role focuses on optimizing the workforce, ensuring demand fulfillment, managing resource deployment, and driving capability development to support business growth and delivery excellence. You will collaborate closely with Delivery Leaders, Account Leaders, Talent Teams, and Business Executives to align workforce supply with business demand, enhance talent readiness, and ensure optimal resource utilization across engagements. This position offers strategic workforce insights, manages staffing risks, and champions continuous improvement for enhanced operational performance.

This is a pivotal role requiring a strong combination of workforce strategy, operational leadership, stakeholder management, resource planning expertise, and data-driven decision-making. The primary goal is to enable sustainable business growth through effective talent deployment and workforce optimization.

Develop and execute strategic workforce plans aligned with business growth. Forecast resource demand and skill requirements, partnering with delivery and competency leaders. Drive proactive talent planning to ensure timely availability of skills. Lead resource allocation to maximize utilization and delivery outcomes. Govern bench management processes and expedite resource deployment. Monitor utilization metrics and identify productivity improvement opportunities. Facilitate cross-competency and cross-geography staffing. Collaborate with Talent and Hiring Managers on hiring strategies and demand fulfillment. Review resource requirements and hiring priorities. Support lateral, campus, and strategic workforce expansion initiatives. Track key hiring fulfillment KPIs.

Maintain visibility of workforce skills, certifications, and competency levels. Identify skill gaps and partner with Learning & Development for capability roadmaps. Support workforce transformation and future-ready skill development. Drive certification and upskilling programs. Act as a trusted advisor to various leadership teams. Present workforce insights and strategies to senior leadership. Drive alignment across competing priorities. Lead and develop the Resource Supply Chain team.

Candidates should possess expertise in strategic workforce planning and capacity management, with a strong understanding of resource management processes and workforce analytics. Excellent stakeholder management and influencing skills are crucial, alongside strong analytical and problem-solving capabilities that enable data-driven workforce decisions. Exceptional communication, presentation, and leadership skills are required, along with experience managing large, complex, and geographically distributed workforces. A solid understanding of talent supply chain, hiring processes, and workforce transformation initiatives is essential.

Required qualifications include a Bachelor's degree in Business, Human Resources, Engineering, Technology, or a related discipline. A minimum of 15 years of overall professional experience in Managed Services or Technology Services is expected, with at least 5 years dedicated to managing resource supply chain planning, workforce management, talent operations, or similar functions. Prior experience working with large-scale delivery organizations and global teams is necessary, along with a strong knowledge of workforce management tools and reporting platforms.