Join NTT DATA as a Senior Specialist in Technical Solutions Architecture, focusing on Privileged Access Management (PAM) with BeyondTrust. This role is crucial for maintaining and enhancing our PAM operations. If you are passionate about innovation and driven to excel, we invite you to be part of our adaptable and forward-thinking organization.

We are seeking an experienced PAM Administrator to manage the BeyondTrust Password Safe platform. Your responsibilities will include ensuring smooth PAM operations, onboarding privileged accounts, managing policies, resolving platform issues, supporting audits, and upholding security standards.

Administer and maintain the BeyondTrust Password Safe environment, including onboarding privileged accounts and target systems. Design and manage access structures, folders, and permissions. Configure PAM policies, account settings, and user access controls. Conduct daily health checks and platform monitoring, managing licenses and utilization. Oversee the lifecycle of privileged accounts, provisioning, modification, and deprovisioning. Process user requests for accounts, policies, and permissions according to established procedures.

Handle incident, service request, change, and problem management activities. Troubleshoot operational issues, responding to platform alerts for component failures, password changes, and sync issues. Coordinate issue resolution with infrastructure, Active Directory, Security, and application support teams. Engage with BeyondTrust support for product-related issues and raise/track technical support tickets.

Generate reports, support audits by providing evidence, and ensure adherence to security policies and best practices. Maintain and update operational runbooks and process documentation. Participate in process improvement initiatives and support new privileged account onboarding, platform enhancements, and security integration projects.

Demonstrated hands-on experience with BeyondTrust Password Safe administration and a strong understanding of Privileged Access Management (PAM) concepts. Proven ability in privileged account lifecycle management, Active Directory integration, and user access management. Familiarity with password rotation, verification, and reconciliation processes is essential. Experience with incident, change, request, and problem management, as well as SIEM and security monitoring integrations.

Knowledge of Windows and Linux server administration is required. Experience supporting audits and compliance, along with a good understanding of cybersecurity frameworks and privileged access governance, is highly desirable. Strong troubleshooting and analytical skills are critical for success in this role. A Bachelor's degree in Computer Science, Information Technology, Cyber Security, or a related field is expected. Industry certifications are a plus.