Join Optum, a global health services leader, and make a tangible impact on millions of lives by advancing health optimization. This role focuses on technical product coverage for Behavioral Health Utilization Management (BH UM) initiatives, serving payer and government channels.

Your contributions will directly support product development, client implementations, and ensure compliance with data residency and government program requirements. This position is key to enabling cost-effective operations by proactively preventing delays, compliance issues, and fragmented ownership.

At Optum, we foster a culture of inclusion, collaboration, and career growth. Come be a part of a team dedicated to Caring, Connecting, and Growing together as we improve health outcomes worldwide.

Spearhead day-to-day technical product execution for payer and government BH UM initiatives, ensuring compliant delivery in regulated environments with sensitive data.

Act as the primary onshore coordination point, bridging engineering, implementation, clinical, and business teams to facilitate seamless client implementations and production support.

Proactively address dependencies that offshore teams cannot resolve, minimizing delivery risks, compliance exposure, and execution delays associated with regulated BH programs.

Adhere strictly to all company policies and procedures, including those related to work location, team assignments, schedules, and flexible work arrangements.

A Bachelor's degree or equivalent experience is required. Bring at least 4 years of experience in technical product execution, specifically supporting payer and/or government healthcare programs.

Possess a solid understanding of Behavioral Health UM concepts, workflows, and relevant regulatory considerations. Translate complex regulatory, contractual, and operational requirements into clear product specifications.

Demonstrate strong skills in coordinating delivery across multidisciplinary teams and managing dependencies effectively within regulated or restricted data environments. Familiarity with data handling, access controls, and offshore delivery constraints is essential.

Showcase proven ability in risk identification and mitigation for timely issue resolution. Excellent written and verbal communication skills are vital for onshore stakeholder coordination. Experience with scaled delivery models and prioritizing under pressure is expected.

Proficiency in utilizing AI-assisted tools like Copilot or generative AI platforms to enhance requirements analysis, documentation, backlog refinement, and prioritization is crucial. Hands-on experience with product and delivery tools such as Rally or Aha!, preferably with AI-enabled features, is required. Apply AI responsibly in regulated environments, maintaining human oversight and accountability.