Join our team as an AI Support Engineer with 3-6 years of experience, focusing on optimizing Generative AI solutions across Azure AI Services and AWS Bedrock. This role is crucial for maintaining and enhancing our AI capabilities.

We are looking for a proactive individual to troubleshoot AI models, monitor system performance, and ensure the high availability of our cloud-based deployments.

This position offers the opportunity to work with cutting-edge AI technologies and contribute to the success of innovative projects.

Key responsibilities include troubleshooting AI models, ensuring optimal performance and high availability of Generative AI solutions. You will support deployments in cloud environments, focusing on Azure AI Services and AWS Bedrock.

Monitoring AI systems, managing incident response, and collaborating with development teams to resolve issues are integral to this role.

Your efforts will directly impact the reliability and efficiency of our AI services.

Candidates must possess hands-on experience with Large Language Models (LLMs), transformer-based models, Azure AI, and AWS Bedrock. A strong understanding of cloud architecture, incident management, and production support is essential.

Familiarity with Spring Boot microservices, Splunk, and New Relic is advantageous. Azure/AWS certifications, DevOps knowledge, and CI/CD pipeline experience are considered a plus.

We seek individuals with strong analytical and problem-solving skills to excel in this dynamic environment.