Join AWS as a Technical Customer Solutions Manager and become a pivotal advisor for the world's largest enterprises embarking on their cloud journey. This high-impact role is central to orchestrating seamless collaboration among AWS teams, ensuring successful cloud migrations, modernizations, and GenAI outcomes for our clients.

Your expertise will guide customers through complex transformation initiatives, translating their strategic business objectives into actionable cloud strategies. You will be instrumental in enabling customers to leverage Amazon Web Services for their multi-year digital transformation, driving innovation and efficiency at scale.

As a trusted advisor, you will leverage your program management and technical acumen to understand customer needs, develop execution plans, and drive successful implementations. You will take full ownership of multiple migration, modernization, and GenAI projects, interfacing with diverse teams including business development, solutions architecture, support, product, and professional services.

You will champion customer vision within AWS, ensuring their requirements are clearly communicated to leadership and engineering. Your responsibilities include overseeing Migration Readiness Assessments, facilitating kick-off workshops, and establishing executive steering committees to manage risks and ensure alignment. You will be passionate about creating exceptional customer experiences through successful IT transformation.

We are seeking candidates with a minimum of 5 years of experience leading large-scale technical or engineering programs, demonstrating a strong track record in business case development and successful program completion. A Bachelor's degree in a STEM field or a related discipline is required, alongside proven experience in customer-facing roles and implementing cloud services, including migration and modernization projects.

Additional qualifications include knowledge of the software development or IT lifecycle and experience coordinating effectively between project teams and customers to meet their specific requirements. AWS or other cloud certifications are preferred, highlighting your commitment to staying at the forefront of cloud technology.