Drive cloud adoption and digital transformation for the world's largest enterprises as a Technical Customer Solutions Manager with AWS in India. This pivotal role within the CSM team focuses on guiding customers through complex, multi-year cloud journeys, ensuring seamless collaboration across AWS and partner ecosystems to achieve migration, modernization, and GenAI objectives.

Join a dynamic team at the forefront of cloud innovation, working with leading organizations to architect and implement strategic cloud solutions. Your expertise will be instrumental in translating customer business visions into actionable plans, ensuring successful outcomes and fostering long-term partnerships.

This is an exceptional opportunity to influence the future of cloud computing for major enterprises, leveraging your technical acumen and strategic thinking to deliver unparalleled customer value.

Act as a trusted advisor, understanding customer business goals and translating them into executable cloud migration and modernization plans. Lead end-to-end ownership of multiple complex projects, collaborating with diverse AWS teams and partners. Provide prescriptive guidance based on AWS best practices to navigate customers through their cloud transformation journey.

Ensure successful project inception, including Migration Readiness Assessments and stakeholder alignment workshops. Establish executive steering committees and reporting mechanisms to manage risks and ensure progress. Drive broad adoption of migration and modernization initiatives across customer organizations.

Contribute to shaping the Customer Solution Management function by defining and implementing standard processes and methodologies. Quantify and track customer value realization, ensuring sustained benefits.

A minimum of 5 years' experience leading large-scale technical or engineering programs, demonstrating thought leadership, business case development, and successful program completion. A Bachelor's degree in Science, Technology, Engineering, Math, or a related field is required.

Proven experience in customer-facing roles, with a solid understanding of implementing cloud services, including migrations and modernization projects. You should possess strong program management capabilities and a consultative mindset, with a detail-driven approach.

Experience coordinating effectively between project teams and customers to meet unique requirements is essential. Familiarity with the software development or IT lifecycle from conception to delivery is also highly valued.