Join the Google Cloud Platform team and empower businesses to build and innovate in the cloud. We provide secure, scalable, and reliable cloud solutions for a diverse range of clients, from startups to enterprises. As part of an agile and growing team, you'll play a crucial role in understanding customer needs and shaping the future of cloud technology.

As a Technical Account Manager (TAM), you will be instrumental in facilitating customer adoption of Google Cloud products. Your expertise will guide organizations through the strategic and technical aspects of their cloud transformation journeys, ensuring seamless integration and driving long-term success. You will also oversee the delivery of Cloud Consulting engagements, fostering deep customer engagement.

Drive customer integration with Google Cloud by leading the implementation process. Offer expert technical guidance, manage project timelines, milestones, migration objectives, and transformation strategies.

Act as a strong advocate for customer requirements, proactively addressing challenges and influencing the development of new features. Effectively manage multiple workstreams to sustain project momentum.

Cultivate robust relationships with key stakeholders to grasp their business objectives, formulate strategic roadmaps, and conduct insightful quarterly business reviews.

Orchestrate customer events and product launches through close collaboration with Support, Engineering, and Site Reliability teams, ensuring flawless execution.

Develop and document best practices and valuable assets derived from customer engagements. These resources will be leveraged to scale successful initiatives through partners and accelerate widespread cloud utilization.

A Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience is required.

Demonstrate at least five years of experience in a client-facing capacity, adept at engaging with stakeholders and successfully managing customer technical implementations or transformation programs.

Possess proven experience supporting customers in cloud operations, encompassing areas such as launch and capacity planning, product release management, technical support, escalation management, or consulting services.