Advance the cutting-edge technology and features behind Amazon Devices, including Ring and other Alexa-enabled products. This role focuses on building sophisticated speech and language solutions, contributing directly to the innovation within Amazon's device ecosystem.

Join a dynamic team dedicated to enhancing the user experience through advanced AI and data annotation processes. We are seeking experienced leaders to drive operational excellence and foster a culture of continuous improvement.

Lead and manage a team of 20-25 ML Data Associates, ensuring high-quality execution of diverse ML workflows. Oversee quality compliance for ML data, analyze issues and metrics, and report on trends and gaps. Identify and escalate risks promptly, adhering strictly to confidentiality and compliance mandates.

Responsible for meeting Service Level Agreements (SLAs) and task completion targets. Collaborate with internal and external teams to achieve business objectives, leveraging data to set and refine operational goals. Manage complex escalations, analyze data for key metrics, and present findings in business reviews. Drive process improvement projects and participate in new workflow rollouts.

We seek an experienced Team Manager with 5-7 years of industry experience, including 1-2 years in a team lead or people management capacity. A Bachelor's degree in any field is required, with a preference for quantitative disciplines like science or engineering. Proficiency in Windows desktop environments, including Word and Excel, is essential.

Candidates must possess excellent verbal and written communication skills. Preferred qualifications include strong attention to detail, project management expertise, sound judgment in fast-paced environments, and the ability to lead by example. Adaptability to changing project needs and a proactive, high-energy approach are highly valued.