Team Lead | Workday | Bengaluru | HR Transformation
Deloitte
Deloitte
Join Deloitte's esteemed Workday team and make a significant impact within a dynamic, inclusive, and high-performance culture. As a leader in professional services, Deloitte offers unparalleled opportunities for growth and success. Our Workday team provides comprehensive services from initial planning and full system implementation to ongoing support, going beyond mere system implementation to ensure clients maximize their Workday solution's benefits. We focus on providing advisory and guidance for optimization and enhancement, not just issue resolution.
This role is integral to supporting the technical aspects of the Workday Human Capital Management (HCM) system, working under senior guidance. You will be instrumental in technical configurations, integrations, and system maintenance to ensure peak performance and client satisfaction.
As a Workday Team Lead, you will be pivotal in delivering L2/L3 support for Workday Core HCM, resolving production incidents and service requests within SLAs. Your responsibilities include analyzing and troubleshooting issues across various HCM modules like Worker Data, Supervisory Organizations, Staffing Models, and Position Management. You'll support business users with critical lifecycle events such as Hire, Termination, and Transfers, and conduct root cause analysis for recurring issues to implement long-term solutions.
Key tasks involve configuring and maintaining core HCM elements including Supervisory Organizations, Business Process Framework (BPF), and security policies. You will implement enhancement requests, configure Workday Inbox and security assignments, and support mass data updates via Enterprise Interface Builder (EIB). Additionally, you'll perform tenant comparisons, support release cycles with impact analysis and testing, validate production deployments, and assist with audit requests by providing data validation and documentation.
We are seeking candidates with a Bachelor's degree in Human Resources, Information Technology, Business Administration, Engineering, or a related field. A minimum of 2 to 5 years of hands-on experience with Workday Core HCM in an AMS/Operate environment is essential.
Proficiency is required in configuring Supervisory Organizations, Staffing Models, Job Profiles, Positions, Locations, Companies, Cost Centers, Worker Lifecycle, Business Process Framework (BPF), Domain Security Policies, and Role-Based Security. Experience with Enterprise Interface Builder (EIB), Workday releases, tenant migration, regression testing, and data validation is also a must. A Workday Pro Core HCM Certification is highly preferred.
Deloitte
Human Resources