Join NTT DATA, a global leader in technology services, as a Systems Integration Senior Specialist in Hyderabad. This role is crucial for maintaining and enhancing our sophisticated infrastructure. You will be instrumental in ensuring the smooth operation of virtual machines, OpenShift/Kubernetes environments, storage solutions, networking, and operating systems.

We are looking for a technically adept and curious engineer who thrives on tackling complex challenges. Your ability to independently investigate intricate issues, analyze operational data, and drive resolutions from detection to restoration will be key to success. This position offers a dynamic environment where critical thinking and sound technical judgment are highly valued, moving beyond reliance on predefined procedures.

Your core responsibilities will include actively monitoring infrastructure services, provisioning workflows, and managing incident queues. You'll leverage observability platforms like Splunk and Grafana to query and analyze logs, metrics, and alerts, identifying root causes across diverse infrastructure domains.

This role involves owning and resolving complex technical issues, developing and testing troubleshooting hypotheses, and coordinating technical resolutions across teams. You will also contribute to improving operational documentation, identifying recurring incident patterns, and recommending engineering enhancements or automation to reduce operational overhead.

We require a minimum of 4 years in Technology Infrastructure Engineering, Production Support, Platform Operations, or Site Reliability Engineering. Demonstrated experience in troubleshooting complex technical issues across multiple infrastructure platforms and correlating operational telemetry is essential.

Proficiency in querying and interpreting logs, metrics, and alerts is a must. A strong working knowledge of virtual machines, OpenShift/Kubernetes, storage, networking, operating systems, and infrastructure automation is expected. The ability to independently research unfamiliar issues, evaluate technical evidence, and communicate findings clearly and concisely is paramount.