NTT DATA seeks a dedicated Systems Engineering Specialist with expertise in Intune to join our dynamic team in Noida, India. This role is perfect for an innovative individual passionate about growing within a forward-thinking and inclusive organization. As a key member of our India EPM Delivery Centre, you will independently manage the complete endpoint lifecycle, ensuring seamless OS deployment, efficient patch management, reliable application delivery, and robust device compliance for global enterprise clients.

You will tackle complex L2/L3 incidents, drive platform enhancements, and provide essential technical support within our EPM managed services practice, serving clients across US, APAC, and EMEA regions.

Take ownership of end-to-end OS deployment and image management, including designing and maintaining Windows 10/11 OSD task sequences using SCCM/MDT, managing WinPE boot images, and troubleshooting deployment failures. You will also configure Windows Autopilot for Intune-managed devices and maintain comprehensive image documentation.

Manage comprehensive patch management operations for both SCCM and Intune endpoints. This includes configuring ADRs, Windows Update for Business (WUfB) rings, and performing impact analysis, rollback planning, and emergency patching. You will generate patch compliance reports and coordinate with security teams to address vulnerabilities within SLA timelines.

Oversee complex application deployments via SCCM and package enterprise applications for Intune deployment using the .intunewin format. You'll also support software metering, asset intelligence, license management, and design application supersedence and uninstall workflows, collaborating with packaging teams for validation.

Monitor and maintain the health of SCCM site servers and Intune services. Develop PowerShell scripts for automation, reporting, and operational improvements. Handle L2/L3 escalations with thorough root cause analysis and participate in change management processes and client operational governance calls.

Proficiency in Microsoft SCCM/ConfigMgr, covering OSD, applications, patch management, collections, and reporting is essential. Strong experience with Microsoft Intune, including device management, compliance, WUfB, Win32 app deployment, and Autopilot, is required.

Demonstrated skills in Windows 10/11 image management, task sequences, WinPE, driver management, and MDT integration are crucial. You should also be adept at Azure AD and Hybrid Azure AD join configurations, conditional access, and co-management. Expertise in PowerShell scripting for automation and endpoint remediation, along with SQL/WQL queries for reporting, is necessary.

Familiarity with ITSM operations (ServiceNow or equivalent) for incident, problem, and change management is expected. Excellent written and spoken English is vital for client-facing delivery and documentation. A Bachelor's degree (B.E./B.Tech/BCA/B.Sc. IT/CS) or MCA from a recognized Indian university is required, though equivalent experience and certifications will be considered.