NTT DATA is seeking a skilled Systems Engineering Advisor specializing in macOS environments. This role is pivotal in maintaining and enhancing our enterprise Mac infrastructure.

Ideal candidates will possess extensive experience managing Macs in corporate settings, focusing on compliance, security, and operational efficiency. This is an opportunity to join a leading global IT services provider committed to innovation and client success.

Key responsibilities include updating, testing, and maintaining Mac STIGs, managing scripts and application packages, and overseeing the patching process for the Mac environment.

The role involves assisting senior engineers with the maintenance and enhancement of a managed Mac environment. You will also interface with Tier 2 technicians for escalated support cases and contribute to broader departmental engineering tasks.

Specific duties include extensive Jamf, Intune, and Workspace One administration, including server management, upgrades, and support for Apple products. You will lead MaaS delivery, manage Mac "Thin Image" creation and distribution, and replicate distribution points.

Additional responsibilities encompass end-to-end Mac project management, running custom reports, advanced policy management, and developing custom Mac policies. Recommending driver management best practices, incident management, and designing enterprise solutions are also key aspects of this position.

We require 10-12 years of overall IT experience, with a minimum of 7 years specifically in relevant systems engineering roles, or an equivalent blend of education and practical experience.

Candidates must demonstrate a strong understanding of current scripting technologies and macOS enterprise management. Advanced knowledge of the Jamf suite of applications is essential.

Experience with managing Macs via Intune/Workspace One is a significant advantage. A deep understanding of configuration management principles, best practices, and the ability to identify, define, manage, and control configurations are crucial for success in this role.

Excellent written and oral communication skills are necessary, along with the ability to interface effectively with all levels of management. You should be adept at applying professional principles, concepts, and theories within your field.