Systems Engineering Advisor - Endpoint Management
NTT DATA
NTT DATA
Join NTT DATA's India EPM Delivery Centre as a lead engineer, specializing in enterprise endpoint management using ManageEngine and Microsoft Intune. This senior role demands extensive technical expertise and delivery ownership, crucial for steering complex projects, leading technical teams, and architecting robust endpoint solutions.
This position is instrumental in enhancing NTT DATA's EPM service quality, client satisfaction, and practice growth. You will support global accounts across the US, Europe, and APAC, acting as a key technical authority for Endpoint Provisioning and Management (EPM) workstreams originating from India.
We are looking for a proactive individual who can provide technical leadership and architectural guidance, ensuring seamless execution of enterprise solutions. Your contributions will directly impact our ability to deliver exceptional services to a global clientele.
Lead the end-to-end design and implementation of enterprise ManageEngine/ConfigMgr and Microsoft Intune environments. Architect co-management strategies, Autopilot provisioning, and Modern Management roadmaps, including SCCM-to-Intune migration planning and risk mitigation.
Own enterprise-level patch management programs, governing policy, SLAs, and compliance reporting for vast endpoint fleets. Design and manage Intune Expedite policies and SCCM ADR-based patching for complex global environments. Lead vulnerability remediation and zero-day patching responses.
Drive enterprise Windows 11 migration programs, from readiness assessment to phased rollout. Design and deliver Windows Autopilot + Intune Zero Touch Provisioning frameworks. Architect golden image build pipelines and define device lifecycle management policies.
Architect PowerShell automation frameworks for operational efficiency and compliance. Lead Microsoft Graph API integrations for Intune bulk operations. Design SCCM SQL/Power BI reporting solutions and oversee integration with security tooling.
Serve as the primary technical point of contact for EPM accounts, leading governance calls and SLA attainment. Contribute to SOW development and effort estimation. Mentor engineers and collaborate with practice leadership on service development.
A seasoned professional with 9-12 years of experience in enterprise endpoint management, possessing proven technical leadership in large-scale ManageEngine and Microsoft Intune environments. Expertise in Microsoft SCCM/ConfigMgr, Windows 10/11 enterprise deployment, Azure AD/Entra ID, and advanced PowerShell automation is essential.
Proficiency in SQL Server and Power BI for reporting and dashboard creation is required. Experience with vulnerability management tools like Qualys/Tenable and integrating them with patch management cycles is also necessary. You must demonstrate strong client-facing delivery governance skills, including SLA management and escalation ownership.
While a Bachelor's degree (B.E./B.Tech/MCA/B.Sc. CS or IT) is the minimum educational requirement, equivalent enterprise experience and advanced Microsoft certifications will be considered. This role offers a competitive compensation package with comprehensive benefits, including health insurance, performance bonuses, and professional certification reimbursement.
NTT DATA
Information Technology & Services