Join Amazon's Worldwide Returns, ReCommerce & Sustainability (WWRR&S) team and contribute to our mission of 'making zero happen.' We focus on eliminating defects, reducing return costs, preventing landfill waste, and achieving Net Zero Carbon emissions.

Our team drives innovation in circular economy principles, managing returned and damaged products from customer to their next best use. We leverage machine learning, develop new re-use channels, and enhance customer return experiences, all while maintaining a keen focus on business efficiency and environmental impact.

This role is ideal for individuals passionate about developing large-scale tools and automation within a dynamic, impactful environment. We foster a culture of fun, collaboration, and professional growth, supported by strong leadership committed to operational excellence and work-life balance.

As a Support Engineer, you will troubleshoot and debug system-identified issues, perform software deployments and migrations, manage hosting environments, and automate routine operational tasks.

You will develop tools and automation to drive towards human-free operations, using and modifying software to enhance the overall system architecture. This role includes on-call duties and opportunities for small-scale software development projects.

We are seeking candidates with at least 1 year of systems development experience.

A strong command of at least one modern programming language is essential, including options like Python, Ruby, Golang, Java, C++, C#, or Rust.

Proven experience in automating infrastructure, deploying systems, and providing ongoing support is required, along with proficiency in Linux/Unix environments.