Join EY's Global Delivery Services (GDS) as a Supervising Associate to drive service excellence and contribute to global transformation initiatives. This role focuses on delivering operational support, implementing strategic insights, and fostering a culture of continuous improvement. You will play a key part in enhancing efficiency and value across various enablement services within EY, including Procurement, Talent, Finance, IT, and more.

As a Supervising Associate, your core responsibilities include executing tasks efficiently within stipulated timelines, providing operational support, and implementing strategic insights for service excellence. You will champion continuous improvement by assisting in defining project management methodologies, driving efficiency pipelines, and running culture-building programs. Key duties also involve conducting process maturity assessments, defining KPIs, running root cause analysis workshops, and supporting capability-building initiatives through training sessions.

We are seeking candidates with a strong understanding of project and program management methodologies, alongside experience with quality management systems and the 7 QC tools. A solid grasp of technologies like RPA, AI, Copilot, and Power Apps is essential. The role requires effective communication and interpersonal skills, a good understanding of metrics with at least 4 years of implementation experience, and a Bachelor's Degree in Engineering or Management. Certification in Six Sigma (Black Belt, Green Belt, or Yellow Belt) and 7-9 years of experience in professional services are mandatory. Experience in managing people is a significant advantage.