Join EY and contribute to building a better working world as a Supervising Associate in Resource Management. This role is integral to our Global Delivery Services (GDS), a worldwide network of service delivery centers supporting EY's growth agenda. You'll play a crucial part in ensuring seamless, high-quality support for clients globally.

As part of a dynamic team, you will act as a Deputy Manager for the Resource Management Hub, delivering consistent, high-quality services to key business stakeholders. This is an opportunity to shape your career within a supportive, inclusive culture and leverage global scale and technology.

Your core responsibilities will involve end-to-end resource fulfillment, aligning with delivery timelines and business priorities. You'll oversee billing and finance operations for resource deployment and manage headcount planning to support growth and efficiency. Champion strategic resource management initiatives, aligning resource strategy with long-term business objectives. Additionally, you will monitor and improve service levels, forecast demand, plan capacity across skill sets, and maximize bench utilization. Collaboration with Talent Acquisition and HR for hiring plans, establishing and tracking KPIs for resource performance, and acting as a strategic partner to delivery and business leaders are also key aspects of this role. You will also facilitate governance forums and resolve escalations related to staffing.

We are seeking individuals with hands-on experience in end-to-end resource management, including deployment, forecasting, and scheduling. Proficiency in MS Project, Word, PowerPoint, and Excel is essential. While not mandatory, knowledge of data visualization tools would be advantageous. Exceptional written and oral communication skills, strong organizational abilities, structured thinking, and excellent interpersonal and analytical skills are required. A keen eye for detail and flexibility to adapt to multiple demands, shifting priorities, and rapid change are crucial.

To qualify, candidates should hold a Graduate degree or an MBA (preferably in HR) with 12-14 years of overall experience. A minimum of 8 years of relevant experience in end-to-end resource management, deployment, forecasting, and scheduling concepts is necessary. Exposure to short-term and long-term resource planning would be a significant advantage.