Supervising Associate-Account Manager
EY
EY
Join EY and build a career defined by your unique strengths. Leverage global scale, support, and an inclusive culture to achieve your full potential. Your distinct perspective will contribute to EY's continuous growth and the creation of a better working world for everyone.
This Account Manager role within EY's Global Delivery Services (GDS) is dedicated to supporting account leadership in executing global account activation strategies. You will collaborate closely with Global Client Service Partners (GCSP) and Client Executives (CE) to drive account management excellence, sales initiatives, program management, and administrative functions, all while operating from a location without direct client proximity.
Key responsibilities include implementing global business development strategies and account plans, supporting service line integration, and conducting account maturity assessments. You will prepare global account meeting materials, track action items, and onboard new accounts. Developing client experience programs, managing account financials, and monitoring operational metrics are also crucial.
Furthermore, you will manage the annual global revenue planning process, oversee the Client Relationship Management (CRM) process, and maintain the account pipeline. This involves coordinating pursuit processes, executing win/loss debriefs, and identifying relevant EY thought leadership to share with clients. You will also be responsible for creating and maintaining account marketing materials and fostering relationships with internal account teams to stay abreast of market trends and solution activities.
Essential qualifications include 8+ years of experience in a professional services firm, with a focus on operational enablement across different geographies, preferably complemented by sales, marketing, or business development experience. A postgraduate degree in business management, ideally an MBA, is required.
Proficiency in Microsoft Office Suite (Outlook, Skype, Excel, PowerPoint, Word, SharePoint) is a must. Strong project management, presentation, and data analysis skills are vital. Candidates should possess professional maturity for confident interaction with account leaders, effective communication across all organizational levels, a consultative approach to problem-solving, and strong emotional intelligence and networking capabilities.
Candidates with account management and data reporting skills, exposure to tools like Tableau and Power BI, and experience in fast-paced, client-driven environments are highly desirable. Experience with procurement portals like SAP Fieldglass, Ariba, Coupa, Beeline, and familiarity with AI-enabled platforms are considered a plus.
EY Global Delivery Services ( EY GDS)
Financial Services