Join EY Global Delivery Services (GDS) as an Account Manager and play a crucial role in driving account activation strategies for our UK clients. This position offers a unique opportunity to collaborate closely with UK Account Managers and leadership, supporting global account activation and ensuring exceptional client service across all engagements. You will be instrumental in connecting clients with EY's extensive global network and services, fostering a dynamic and collaborative environment.

EY GDS is a vibrant, global network committed to delivering exceptional value. We operate across multiple locations, collaborating with diverse teams from all EY service lines, geographies, and sectors. This role is an integral part of our growth strategy, offering a wide array of career opportunities across various business disciplines. You will engage with renowned global brands on exciting projects, benefiting from an expanding ecosystem of people, learning, skills, and insights.

Key responsibilities include implementing global account activation strategies and plans, co-developing account strategies with leadership, and driving service line planning and integration. You will conduct account maturity assessments, prepare global account meeting materials, and facilitate team meetings, ensuring follow-up on action items. Understanding client business agendas and EY services is crucial to leverage our global network effectively.

This role also involves managing the onboarding process, driving the Assessment of Service Quality (ASQ) process, and acting as a project manager for account-specific initiatives. You will review account financials, monitor operational metrics, and support special projects. Sales and program management duties encompass managing annual revenue planning, overseeing the Client Relationship Management (CRM) process, co-developing account relationship strategies, and managing the account pipeline.

Furthermore, you will coordinate the pursuit process for opportunities, execute win/loss debriefs, and identify relevant EY thought leadership for clients. Responsibilities extend to creating and maintaining account marketing materials, developing and maintaining relationships with Account Managers and Market Segment Managers to stay abreast of market trends and alliance activities. You will also collaborate with enabling functions like Offshore Account Enablement, EY Knowledge, Finance, and Marketing/Communications to support account needs.

To excel in this role, you should possess a postgraduate degree in business management, preferably an MBA, coupled with 7-8 years of experience in a professional services firm. Prior experience delivering operational enablement services across different geographies, along with sales, marketing, or business development experience, is highly desirable.

Essential skills include robust project management capabilities, proficiency in presentation and data analysis using tools like Excel, and strong communication skills to interact effectively with senior stakeholders. You should demonstrate professional maturity, consultative abilities, emotional intelligence, and a proactive, entrepreneurial mindset conducive to navigating unstructured environments. Experience with Microsoft 365, procurement portals (e.g., SAP Fieldglass, Ariba), and familiarity with tools like Tableau and Power BI are also valued.

Ideal candidates will have demonstrated account management and data reporting skills, along with credible experience in fast-paced, client-driven environments. A commercial acumen, technical expertise, and enthusiasm for continuous learning are key attributes we seek. Strong interpersonal skills, confidence, and the ability to build robust client relationships are paramount.