SuccessFactors - Learning Management System (LMS) -Senior
EY
EY
EY is seeking a seasoned SAP SuccessFactors Learning Management System (LMS) Consultant. This role offers the opportunity to contribute your expertise to a global leader, shaping client solutions and driving impactful HR technology implementations. You will be integral to a dynamic team focused on delivering exceptional client service and building a better working world.
Join our Global Delivery Services network, a significant part of EY's growth strategy. With a history starting in 2002 and now boasting over 80,000 professionals worldwide, GDS plays a crucial role in providing consulting, assurance, tax, and other support services to clients globally. Our innovation specialists enhance these services through expertise in analytics, digital technologies, and user experience.
As a Senior SAP SuccessFactors LMS Consultant, you will lead the implementation, configuration, and enhancement of the LMS based on client business needs. This involves conducting workshops to gather requirements, translating them into functional and system solutions, and managing integrations with other SAP SuccessFactors modules and external systems. You will also develop essential project documentation, including functional specifications, test scripts, and training materials. Key responsibilities include providing post-go-live support, troubleshooting issues, performing root-cause analysis, and collaborating with business stakeholders and technical teams for seamless end-to-end learning solutions.
Ideal candidates possess 3-8 years of direct experience with SAP SuccessFactors Learning Management System (LMS). Essential hands-on skills include LMS configuration, administration, and managing learning assignments, curricula, items, classes, user profiles, notifications, reporting, security roles, and integrations. While not strictly mandatory, experience with other SAP SuccessFactors modules and a grasp of overall HR processes are highly beneficial.
Strong analytical, problem-solving, client communication, and stakeholder management skills are paramount. An SAP SuccessFactors Learning certification is preferred. The ability to work independently, manage multiple tasks effectively, and maintain a customer-focused approach is vital. Cultural sensitivity is also important for successful integration into our multinational project environment.
EY Global Delivery Services ( EY GDS)
Management Consulting