Lead the strategic direction for our Delivery Analytics services as the Director of Business Analysis. This pivotal role ensures top-tier client service, drives operational growth and efficiency, and fosters a culture of excellence and innovation within the team. Your expertise will shape the future of our analytics offerings.

Define and implement strategic vision for Delivery Analytics, aligning with business goals. Champion innovation, adopting new technologies and methodologies. Oversee key client accounts, ensuring exceptional service and satisfaction. Develop strategic client partnerships, understanding evolving needs. Lead, mentor, and expand the Business Analysis team, fostering continuous learning. Drive operational excellence, streamlining processes and leveraging technology. Implement advanced analytics projects for strategic decision-making. Identify and pursue new business opportunities, expanding service offerings. Collaborate with cross-functional teams for integrated solutions. Monitor and analyze performance metrics. Represent Delivery Analytics in industry forums.

A Master’s degree in Business, IT, or Management, or 15+ years of relevant experience is preferred. Requires 5-10 years of experience in Process Intelligence and extensive leadership experience in data analytics. Demonstrated success in strategic planning, team leadership, and client relationship management is essential. Must possess in-depth knowledge of business analysis, data analytics methodologies, and technology trends. Exceptional communication, negotiation, and interpersonal skills are vital. Proven ability to drive innovation, manage change, and deliver results in a fast-paced environment.