Storage Systems Administration Analyst
NTT DATA
NTT DATA
Seeking a skilled Storage Systems Administration Analyst with 5-6 years of enterprise storage management experience. This role focuses on the configuration, monitoring, and maintenance of various leading storage technologies.
Key responsibilities include performing storage provisioning, ensuring system health through performance monitoring, and implementing advanced data protection and reduction strategies. The analyst will also be responsible for hardware maintenance, firmware updates, and collaborating with other IT teams to align storage solutions with business needs.
Strong troubleshooting abilities, analytical thinking, and a customer-centric approach are essential for success in this position. Experience with ITIL practices and asset management tools is highly valued.
Manage and maintain enterprise storage systems, including NetApp, Isilon, HP Primera, Nimble, and Dell Unity. Perform storage provisioning, LUN creation, volume group management, and host mapping. Monitor storage performance and system health using management consoles and CLI tools. Configure replication, snapshots, thin clones, and data reduction technologies. Execute firmware updates, drive replacements, and hardware expansions. Troubleshoot storage issues related to performance, replication, and access control. Provide SAN zoning, iSCSI/FC connectivity, and LUN masking for various host environments. Collaborate with virtualization, backup, and database teams to meet workload storage requirements. Maintain accurate documentation of configurations, runbooks, and topology diagrams. Execute incident and change management processes. Create and manage capacity and trending reports for system operations.
A minimum of 5-6 years of relevant experience in storage systems administration is required. Demonstrated expertise in managing enterprise-grade storage solutions from vendors like NetApp, Isilon, HP Primera, Nimble, and Dell Unity. Proficiency in storage provisioning, LUN creation, volume groups, and host mapping. Strong ability to monitor performance and system health using both GUI and CLI tools. Solid understanding of replication, snapshots, thin clones, and data reduction techniques. Experience with firmware updates, hardware replacements, and expansions is crucial. Familiarity with RTO/RPO concepts, disaster recovery, and data lifecycle management is expected. Excellent troubleshooting skills for performance, replication, and access control issues. Experience with SAN zoning, iSCSI/FC connectivity, and LUN masking for Linux, Windows, and VMware environments. Proven ability to collaborate effectively with cross-functional IT teams. Strong verbal and written communication skills, with an emphasis on customer service and handling challenging situations. Detail-oriented, customer-oriented, result-delivery-oriented, and possess strong analytical thinking skills. Experience with IT Asset Management tools like ServiceNow is preferred. Understanding of ITIL practices is beneficial. Ability to work independently and make sound judgments and recommendations.
NTT DATA
IT Consulting